Responsible for supporting the company clients at all levels as part of a IT Support team. Installation of data center’s racks, servers, structure cabling. Crimping and termination of the cat6, cat7, RG59 coaxial cables. Patchpanel punching, tracing cable and numbering. Design & Implementation of IT requirement for new buildings and offices of clients. Supporting the Procurement team for the requirement IT products. Attending the technical meeting for explain the IT requirement of new clients and supporting the Marketing team. Checking the client sites and preparing the quotations and drawings. Supporting the multi-location clients by remotely and directly. Provide fast and accurate troubleshooting and rectification of reported faults. Installation of Firewall, VPN Routers, Access Points, Biometric systems, IP cameras, CCTV, IP PABX, PBX, Installation of Windows & Linux OS, Microsoft software, computer or server Hardware & software.

Duties & Responsibilities Designing and assembling the Computers & Networking. Trouble shooting the GFX cards, computers & server. Installation of windows & designing software. Sharing the network drives and folders for assigned users. Supporting the Graphic Design & Office admin team. Trouble shooting the Network printer errors. Checking the computers and upgrading the hardware and software. Backup & Restore the files. Installation of Biometric Access point and taking monthly attendance report.

Responsible for supporting the company clients at all levels as part of a IT Support team. Supporting the clients on call complaints by remotely and directly Field IT support service Networking, Structure cabling, laying, termination & testing. Installation of Antivirus, Edubuntu linux OS, windows OS, Microsoft softwares. Supporting the accounts software like Tally, Peach tree, and daceasy. Preparing the daily record of attended case and supporting accounts team. Training the staffs Internet cafe software and accounts software. Teaching and Training the MS office software to client Staffs.