Responsibilities:1. Client Relationship Management: - Developed and maintained long-term relationships with key clients, acting as their primary point of contact. - Addressed client needs and concerns promptly to ensure satisfaction and retention.2. Sales and Revenue Growth: - Identified and pursued new business opportunities, consistently achieving and exceeding sales targets. - Presented and promoted company products/services to existing and prospective clients, leading to a significant increase in sales. - Negotiated contracts and closed agreements to maximize profits and ensure client satisfaction.3. Account Planning and Strategy: - Developed strategic account plans to drive sales growth and enhance client relationships. - Analyzed market trends and client data to identify opportunities for account development. - Collaborated with internal teams to deliver tailored solutions that meet client needs and exceed expectations.4. Project Management: - Oversaw the delivery of client projects, ensuring timely and within-budget completion. - Coordinated with marketing, product development, and customer support teams to ensure seamless project execution.5. Reporting and Analysis: - Prepared regular reports on account status, sales progress, and forecasts. - Analyzed account performance metrics and provided actionable insights to improve client satisfaction and sales outcomes.6. Customer Advocacy: - Represented the voice of the customer within the company. - Advocated for client needs and priorities in internal meetings and decision-making processes.

- Strategy Development: Develop, implement, and manage our social media strategy.- Content Creation: Create engaging and relevant content for our social media platforms, including Facebook, Twitter, Instagram, YouTube (Shorts) and TikTok. - Community Management: Manage and oversee social media content, respond to comments and messages, and foster community engagement.- Analytics and Reporting: Analyze social media metrics to track and measure the success of campaigns and provide regular reports with insights and recommendations for improvement.- Collaboration: Work with other departments to ensure content is informative, appealing, and consistent with our brand voice and message.- Trend Monitoring: Stay up-to-date with the latest social media best practices, trends, and technologies.- Crisis Management: Handle social media crises by promptly addressing negative comments and feedback.

P2M (Pengabdian Pada Masyarakat) adalah event tahunan yang diadakan oleh Binus TV Club. Tahun ini P2M mengusung tema "Get To Know Them" dengan mengundang broadcaster dan content creator yang diadakan secara virtual. Peran saya dan teman-teman adalah merancang dan mempersiapkan acara.

- Communicated product value, quality, and style to educate and entice potential customers. - Persuade customers to join the event being held - Participated in EXPO and EDUFAIR. - Collaborated with marketing team to create and implement promotional campaigns.