Appliance RepairProviding courteous and knowledgeable repairs of customers’ equipmentMeeting key performance metrics and/or productivity goalsCustomer care, offering additional products and servicesMaintaining truck stock inventory and tools within the prescribed company guidelines and standardsFollowing the truck maintenance schedule and keeping a clean, organized truck

Provide technical repair of different brands of appliances, such as: Samsung, Whirlpool, LG, Frigidaire, & Electrolux. Customer Care

Monitoring, communicate, and respond to customer needs/concerns to ensure customer needs are metCommunicate clear expectations to Technicians and supervise their activitiesPerform production processes as scheduled and ensure quality controlIdentify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workersCommunicate progress of projects to manager and resolve problems quickly as they ariseManage job file documentation to ensure complete and accurate project detailsManage assets by protecting and using equipment and materials properly

I have performed protocols and procedures of emergency restoration, such as, fire damage restoration, water damage restoration, mold remediation.Performed water removal, structural drying, dehumidification, cleaning and odor removal through using environment control equipment.

Performed electrical repairs in community areas, including lights and laundry.Ensure mechanical equipment is in working order and fixed as necessary.Repaired and paint doors, windows, walls, ceilings, houses/buildings.

Awards: Participated in the Urban Public Transportation course in Tokyo Japan. Scholarship awarded by Japan International Cooperation Agency.First place on the engineering project contest: "Presentation of potential tool to improve the monitoring of preventive maintenance".Duties:Optimized the maintenance processes and the functionality of the main control systems.Performed the process to upgrade equipment specifications service manuals and blueprints, etc. Performed technical training programs, and trained new staff.Participated in project management and followed up on its progress.Supported to management in monitoring engineering modifications to equipment and facilities as required.

Supported to engineer team and supported the development projects.Created excel forms to follow up data in maintenance projects.Performed operational test of railway control system.

Leadership on technical team in the performing of maintenance.Performed technical reports, following the company policy which is base on official forms.Applied troubleshooting to electronic control systems. Automatic Train Operation and Rail Signaling.

Performed maintenance and troubleshooting in railway electronic control systems. Installed and repaired electronic security systems, such as, fire protection and suppression systems .Performed test to electrical/electronic devices in lab environment.