Product Manager over Blue Card Modernization projects transforming the largest health care carrier into a cloud-enabled tech powerhouse.

Solution & Product OwnerDevelop and socialize scope of each engagement to ensure alignment with EPMO and all business and technology leads to realize consistent on-time delivery.Manage complex business relationships to enable alignment among cross-functional teams from ideation to implementation.Provide guidance for customer relatinships to manage expectations around data quality, data privacy, and implementation timelines and returns on investment.DevSecOps LeadCoordinate transformation of several key applications to automated and continuousdeployment across two phases (Phase I - 12/2018, Phase II – 2020).Identify potential innovations around automated testing, database discovery,orchestration tools, and codebase versioning based on current state assessments of eachapplication.Lead cross-team efforts (architecture, production support, InfoSec, operations, andapplication teams) to identify industry-leading tools that standardize and optimizeorganization’s solutions.Managed 2018 DevOps implementation including reducing the executable time by 75%through automating code deployments for the IPDS application.Delivery ManagerManage between 5 – 15 people to deliver 4 – 7 major project releases annually, up to$650K budget.Own Enterprise IT adaptation of Agile methodology acting as Scrum Master forInter-Plan Data Source (IPDS) and coach to other leaders.Technical Owner for EIT’s information security initiatives during the initial partnershipwith InfoSec - Documented Data Flows, CyberArk password vault, OpenPGP data encryption, automated Active Directory user access, data tokenization, and audits of sensitive production data housed in non-production environments.

TECHNICAL LEADSubject Matter Expert – IPDSThe Inter-Plan Data Solution (IPDS) warehouse stores roughly 45 tables ranging up to 1 billion transactional rows. The daily process receives XML extract files from 70+ participating health insurance plan members of the association, parses the data, validates the content and loads the transactions into the target tables.• Research and preparation of reports for higher management• Collaboration with business stakeholders for enhancements, defect resolutions and overall optimization of the system• Expertise in DB archiving process• Manage and coordinate ETL development activities to meet objectives and project deadlines• Increased transparency between the technical issues/solutions and managementSubject Matter Expert – PPDWThe Plan Partner Data Warehouse (PPDW) is BCBSA’s window for participating plans into the operations of the association. Relationships between plan members are defined by the timeliness of partner plans to respond to a request and submit payment for given services. The system sources the IDS warehouse daily and provides summarized fact tables with Cognos reports for members to observe.Lead team of business analysts, system analysts, DBA, ETL and BI developers and testers through project plan cycles• Provide expertise for streamlining and optimizing existing end to end implementation of solutions as data volumes increase• Collaboration with Architecture / Performance Enhancement team members to establish software and hardware solutions to best meet the client needs while maintaining the budget• Optimization of existing process via Ab Initio job scheduling to throttle the CPU usage, utilizing new and existing table indexes, eliminating redundancy in job execution

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PRODUCTION SUPPORT • Integral member of 8-person support team responsible for 24/7 production support over SWA's EDW and Corporate Reporting ETL/OLAP Processes• Three year member of support team responsible for reducing the number of incidents from 80/week down to a range of 20-25/week• Constant communication with Production Ops to maintain the daily/weekly/monthly scheduled ETL and OLAP production jobs• Responsible for timely delivery of data/reports including Flight, Passenger, Financials, On Time Performance, and Ground Operations• Resolved planned/unplanned server outages, database outages, data center failure and recovery, SAP implementation while on support teamETL LEAD/ETL DESIGN/DATA ANALYST • Member of the EDW Customer Service Team• Fulfilling requests from data consumers including Revenue Management, Finance, Flight Operations, Schedule Planning, and Ground Operations• Executing ETL enhancement requests while communicating with the customer and maintaining priority expectations• Developing new ETL processes to load EDW or Data Mart environments as well as creating flat files/Table information for Essbase cube development• Technical consultation with customers ranging from strategic job scheduling to SQL optimization and complete system overhauls in an effort to deliver critical data to customers immediately