Complies with departmental maintenance procedures & MSHA certification and proactively finding and implementing process improvements in opportunities to resolve Dust Control programs in Mine ops with the ea1™ product in LATAM and North AmericaResponsible of customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) Responsible of accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.