Operational Risk Management related roles/responsibilities at QNB Finansbank and Subsidiaries*:• Development of Operational Risk Management Strategy and Policies • Implementation of the Policy and Methodologies; o Risk Control Self-Assessment o Structured Scenario Analysis o Loss Data Collection and Loss Database Management o Key Risk Indicators o Internal & External & Legal reporting • Coordination of all Operational Risk Management Committee activities as the Committee member• Calculation of operational risk capital charge• Assessment of new products and processes in terms of operational risk.• Preparation of Risk Analysis Report for outsource companies. • Management of operational risk awareness training programs Business Continuity Management related roles/responsibilities at QNB Finansbank and Subsidiaries*: • Leads the Business Continuity Coordination Office, responsible for all business continuity management planning & implementation activities • Establishment and revision of Crisis Management, and Business Recovery Plans as well as training and testing.• Management of comprehensive annual Disaster Recovery Centre (DRC) test• Assessment of IT project and system improvement in terms of DRC needs and requirements• Management of Business Continuity (2005) and a new DRC projects (2007) Other roles & responsibilities• Responsible for reputation risk and chairs the Reputational Risk Management Committee• Responsible for financial insurance program (Crime, Cyber, D&O, P&I etc)• Member of Integration & Synergies projects (NBG/Greece in the past, QNB/Qatar ongoing)* FB Leasing, FB Invest, FB Asset Management, FB Factoring, FB Consumer Finance, IBTECH (IT)

• Management of all centralised controls • Management and implementation of Centralised Fraud Prevention & Detection Project• Management and implementation of Branches Control Project

Board Auditor (Comptroller) of Toprak Holding Companies as a BRSA representative

Planning and implementation of audit program, investigations and inspections at the Bank and subsidiaries