Ismail Kamel Email and Phone Number
Ismail Kamel work email
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Ismail Kamel personal email
Keen to source a challenging role in a dynamic reputable multi-international company which will offer early responsibilities, a progressive career path and the opportunity to maximize my potential. I’m seeking a challenging job where my educational background, interpersonal, and communication skills will be applied and further enhanced.
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Operational Risk OfficerArab African International Bank May 2016 - PresentOperational Risk Department -
Financial Advisor And Customer Assistance (Sales And Retail Department)Arab African International Bank May 2011 - PresentMaadi, Cairo, Egypt* Dealing with VIP customers
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Branch ManagerArab African International Bank May 2010 - May 2011Grand Hyatt Hotel, Sharm Elseikh* . Analyze the reports of observations and recommending changes to major complicated complaints if required. * Ensure the proper settlement by considering the complexity, requirements, and nature of a complaint. * Maintain the collaboration with manger for the preparation of customer service’s annual service delivery program. * Prepare the reports such as billing report and the payment and collection report. * Staffing and commissioning of the new centers of Customer Service properly when needed.
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Head Of Customer Service DepartmentArab African International Bank Apr 2009 - May 2010Naama Bay, Sarm Elsheikh* Supervise the investigation of complex complaints of the customers. * resolve the issues such as those relating service or rates in connection with the offered product or service * take part in the sales related activities and rendering administrative support to all activities of sales like processing customer’s orders, keeping sales statistics, supplying product information, supplying price quotations, and related activities
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Customer Service And Sales OfficerArab African International Bank Mar 2007 - Mar 2009* Responsible for answering customer’s inquiries and building up customer loyalty. * Respond to customer requests in a professional & timely manner. * Delegate customer service issues to Customer Solution Specialist and follow up pending issues. * Coordinate with the Compliance Department and assist in implementing all the bank and the Central Bank rules and regulations. * Train the new comers and support them with the information they may need. * perform services for customers such as ordering bank cards * initiate and open new accounts
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Personal AchievementsProfessional Squash Player Jan 2010 - Dec 2012* National ranking # 9 * winner of St Petersburg (Russia) International squash tournament November 2009 * Third place in PRO squash international 04-06 Jun 2010 St Petersburg , Russia * Runner up St Petersburg White Night squash July 2010
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TrainingProfessional Squash Player Jan 2006 - Dec 2012Egypt, Russia And Ukraine* Squash trainer in Maadi club since 2006 till present * Trainer of / Amr Khaled Khalifa , world junior champion 2010 , world ranking # 53 * Trainer of/ Osama khaled khalifa , winner of Dutch junior open 2011 boys under 19 * Camp with the Egyptian women team before they win the world team championship 2008 under the supervision of head coach Mohamed Medhat * Camp with the Ukrainian national team from the first of April till 21 of April 2012 in Kiev
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Bank TellerNational Societe General Bank (Nsgb) Mar 2006 - Mar 2007* perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency * record all transactions promptly, accurately and in compliance with bank procedures * balance currency, cash and checks in cash drawer at end of each shift * answer inquiries regarding checking and savings accounts and other bank related products * attempt to resolve issues and problems with customer's accounts * explain, advise on and promote bank products and services to customers
Ismail Kamel Skills
Ismail Kamel Education Details
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International Business -
Arab Academy For Science, Technology And Maritime TransportVery Good -
Lycee El Horreya (French School)High School Diploma
Frequently Asked Questions about Ismail Kamel
What company does Ismail Kamel work for?
Ismail Kamel works for Arab African International Bank
What is Ismail Kamel's role at the current company?
Ismail Kamel's current role is Financial Advisor and customer assistance (Sales and retail department) at Arab African International Bank.
What is Ismail Kamel's email address?
Ismail Kamel's email address is ik****@****aib.com
What schools did Ismail Kamel attend?
Ismail Kamel attended Eae Business School, Arab Academy For Science, Technology And Maritime Transport, Lycee El Horreya (French School).
What skills is Ismail Kamel known for?
Ismail Kamel has skills like Banking, Retail Banking, Credit, Analysis, Loans, Professional Squash Player And Trainer, Customer Service, Sales, Accounts Payable, Credit Analysis, Credit Risk, Credit Cards.
Who are Ismail Kamel's colleagues?
Ismail Kamel's colleagues are Mahmoud Ahmed, Antonious Samy, Mohamed El Kafrawy, Essam Ellabban, Mostafa Samy, Dalia Ayman, Ahmed Kassem.
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Ismail Kamel
Cairo
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