Ismail Khan

Ismail Khan Email and Phone Number

Head of IT Service Dept. @ Bank of Khyber (BoK)
Khyber Pakhtunkhwa, Pakistan
Ismail Khan's Location
Peshawar District, Khyber Pakhtunkhwa, Pakistan, Pakistan
Ismail Khan's Contact Details

Ismail Khan personal email

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About Ismail Khan

With 17+ years of experience in IT and banking, I am a solutions-driven leader who excels at bridging the gap between business needs and technology innovation. My career spans the full spectrum of IT project management, from digital transformation initiatives to infrastructure enhancements while ensuring compliance with regulatory standards and optimizing processes.I specialize in Agile methodologies, IT governance, and business relationship management. I have led diverse teams through complex projects, ranging from core banking integrations to network support and security.As a Senior Project Manager at The Bank of Khyber, I focus on digital banking solutions, ADC Channels, and Core Banking Systems (CBS T-24), driving strategic IT projects that enhance operational efficiency and customer experience.My hands-on experience with critical banking applications like T-24, Unibank, and Symbol, combined with my expertise in server administration, database management, and IT security, ensures the delivery of scalable, secure, and sustainable solutions.🎯 MY ACHIEVEMENTS➜ Directed multi-million budgets and complex project timelines by managing resource allocation and mitigating risks to deliver all digital channel solutions on time.➜ Drove the integration phase of T24-R19 implementation for seamless incorporation of critical payment and support systems, including RTGS, SWIFT, SMS/Email alerts, Enterprise Transaction Monitoring, HRMS, Al-Qist, and Punjab Land Revenue Authority (PLRA).➜ Executed comprehensive IT procurement strategies, including RFI, RFP, RFQ preparation, vendor evaluation, and selection with service level agreements and organizational priorities.➜ Advocated enterprise-wide project management methodologies and best practices for continuous improvement initiatives and successful enactment of complex IT projects across multiple departments.➜ Accompanied business users to run gap analysis and requirement verification that aligned with organizational needs while supporting the IT Head in transitioning to a centralized infrastructure and modernizing IT processes.Whether navigating IT procurement, managing large-scale digital transformation, or enhancing cybersecurity, I am committed to delivering exceptional value throughout the project lifecycle.Let’s connect to discuss how we can collaborate on driving digital transformation and sustainable growth through cutting-edge technology solutions.

Ismail Khan's Current Company Details
Bank of Khyber (BoK)

Bank Of Khyber (Bok)

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Head of IT Service Dept.
Khyber Pakhtunkhwa, Pakistan
Website:
bok.com.pk
Employees:
1402
Ismail Khan Work Experience Details
  • Bank Of Khyber (Bok)
    Head Of It Service Dept.
    Bank Of Khyber (Bok)
    Khyber Pakhtunkhwa, Pakistan
  • The Bank Of Khyber
    Senior Project Manager (Digital Banking, Adc Channels & Core Banking Cbs T-24)
    The Bank Of Khyber Sep 2018 - Present
    Peshawar, Khyber Pakhtunkhwa, Pakistan
    As Senior Project Manager at The Bank of Khyber, I drive digital banking transformations, focusing on enhancing customer experiences and optimizing core banking systems.The following highlights my key functions and accomplishments in my current job:➤ Lead end-to-end digital banking transformations, including ADC channels and CBS T24 integration by ensuring seamless user experiences and improved system performance.➤ Manage cross-functional teams to deliver critical core banking upgrades that improve system efficiency and minimize operational downtime.➤ Oversee project budgets and timelines, allocate resources effectively, and mitigate risks to ensure timely delivery of digital solutions.➤ Engage stakeholders to align strategic objectives with business needs, provide data-driven insights, and ensure compliance with industry standards.➤ Establish governance frameworks with key performance indicators (KPIs) and real-time reporting to track progress, resolve issues, and optimize performance.➤ Successfully integrate T24-R19 with essential systems like RTGS, SWIFT, SMS/Email alerts, Enterprise Transaction Monitoring, HRMS, Al-Qist, and the Punjab Land Revenue Authority (PLRA).➤ Lead User Acceptance Testing (UAT) and dress rehearsals to ensure system readiness and a smooth go-live transition.➤ Deliver comprehensive T24 training programs for end users to increase operational effectiveness and prepare teams for system deployment.➤ Ensure accurate data migration with minimal disruption during the T24 implementation.➤ Direct Microsoft solution implementations while managing IT budgeting, financial planning, and capital/operational expenditures to support long-term business goals.➤ Conduct IS audits to ensure compliance with regulatory requirements, security standards, and industry best practices.➤ Act as Manager for software development projects, coordinating cross-functional teams and delivering innovative solutions within set timelines.
  • The Bank Of Khyber
    Project Manager
    The Bank Of Khyber Aug 2019 - Jul 2020
    Peshawar, Khyber Pakhtunkhwa, Pakistan
    During my tenure as a Project Manager, I played a key role in driving the successful implementation of critical banking systems while ensuring seamless execution and stakeholder satisfaction.Here's an overview of my key responsibilities and contributions during this role:➤Drove the integration phase of T24-R19 implementation for seamless incorporation of critical payment and support systems, including RTGS, SWIFT, SMS/Email alerts, Enterprise Transaction Monitoring, HRMS, Al-Qist, and Punjab Land Revenue Authority (PLRA).➤Championed the successful performance of User Acceptance Testing (UAT) and dress rehearsals by confirming system readiness and go-live process.➤Devised and facilitated comprehensive T24 training programs for end users by boosting operational effectiveness and preparing teams for system deployment.➤Oversaw T24 data migration processes by safeguarding data accuracy and transitioning with minimal disruptions.➤Partnered with cross-functional support teams to address system design gaps, boost system efficiency, and slash the frequency of incidents post-implementation.
  • The Bank Of Khyber
    Information Technology Operations Manager
    The Bank Of Khyber Jan 2018 - Sep 2018
    Peshawar, Khyber Pakhtunkhwa, Pakistan
    As the IT Operations Manager, I played a key role in optimizing IT infrastructure, managing critical projects, and ensuring operational excellence across multiple areas.Here's an overview of my key responsibilities and contributions during this role:➤Executed comprehensive IT procurement strategies, including RFI, RFP, RFQ preparation, vendor evaluation, and selection with service level agreements and organizational priorities.➤Engineered and deployed robust network and infrastructure solutions, oversaw full lifecycle from design to operation and administered enterprise-level server infrastructures to augment performance, security, and uptime.➤Conducted IS audits in compliance with regulatory requirements, security standards, and best practices.➤Governed database and data center operations and IT security frameworks for data integrity, efficient backup processes, and safeguarding organizational assets through the implementation of cutting-edge security solutions.➤Steered application lifecycle management, from quality assurance and testing through deployment, followed by postimplementation monitoring for performance, reliability, and seamless application support.➤Managed business relationships by gathering requirements, leading development and change management processes, and rolling out successful project implementation to meet evolving business needs.➤Headed Microsoft solution implementations by adhering to best practices while handling IT budgeting, financial planning, and capex and opex to support long-term goals.➤Controlled software development projects as Acting Manager within project timelines by coordinating cross-functional teams and delivering innovative software solutions aligned with organizational goals.
  • The Bank Of Khyber
    Executive Core Banking It Division (Avp)
    The Bank Of Khyber Jun 2015 - Dec 2017
    Peshawar, Khyber Pakhtunkhwa, Pakistan
    As AVP in the Core Banking IT Division, I was responsible for overseeing the execution and alignment of IT projects with business objectives, focusing on core banking systems and IT operations.Here's an overview of my key responsibilities and contributions during this role:➤Carried out IT division management efforts by assisting the IT Head/CIO in overseeing PMO and IT operations, proceeding with core banking systems, and streamlining vendor coordination for hardware procurement and access control solutions.➤Accompanied business users to run gap analysis and requirement verification that aligned with organizational needs while supporting the IT Head in transitioning to a centralized infrastructure and modernizing IT processes.➤Standardized application consistency by enforcing technical standards, reviewing IT policies, and leading hardware/software evaluations.➤Heightened IT service quality by presenting staff training and liaising between users, operations, and technical teams to rationalize system designs and troubleshooting.➤Masterminded IT strategies and project updates to senior leadership, managing UAT, system customization, project documentation, and vendor evaluations.➤Innovated project planning and resource allocation for branch support by succeeding in core banking module configurations and live data migration.➤Supported MS Exchange, Active Directory implementations, and network monitoring system deployment in compliance with procurement regulations.➤Designed and deployed a core banking database mirroring site to ensure operational continuity and data integrity.
  • The Bank Of Khyber
    Acting Head Pmo It
    The Bank Of Khyber Aug 2017 - Oct 2017
    Peshawar, Khyber Pakhtunkhwa, Pakistan
    During my tenure as Acting Head of the Project Management Office (PMO) for IT at The Bank of Khyber, I was responsible for strategically aligning IT projects and programs with organizational objectives while delivering impactful technology solutions.Here's an overview of my key responsibilities and contributions:➤Strategized IT projects and programs in alignment with organizational goals and delivered high-impact technology solutions within scope, time, and budget constraints.➤Coordinated IT Steering Committee meetings by acting as the Secretary and providing critical reports on IT initiatives, project risks, and opportunities for digital transformation.➤Advocated enterprise-wide project management methodologies and best practices for continuous improvement initiatives and successful enactment of complex IT projects across multiple departments.
  • Ubl - United Bank Limited
    It Manager
    Ubl - United Bank Limited Jun 2011 - Jun 2015
    During my tenure as In Charge of IT at the KPK IT & Telecommunication Center in Peshawar, I led a dynamic team of over 17 administrative and technical staff, driving significant enhancements in IT operations and infrastructure support across 130 branches.Here's an overview of my key responsibilities and contributions during this role:➤Pioneered the leadership of 17+ administrative and technical staff, revolutionizing IT operations, infrastructure support, and network maintenance across 130 branches to ensure peak efficiency.➤Steered the successful rollout and support of Unibak servers by transforming IT infrastructure and deploying advanced technologies across all 130 branches.➤Overhauled hardware and software installations, repairs, and maintenance, performing thorough system audits to guarantee compliance and high operational performance.➤Architected IT budget strategies and procurement processes by negotiating cost-effective acquisitions and process enhancements to elevate resource efficiency.➤Synchronized server software management, backup procedures, and local data center operations by leading the evaluation and implementation of IT projects aligned with organizational goals.➤Cultivated talent by designing comprehensive training programs, maintaining system documentation, and integrating Symbol technology across KPK branches.
  • Hbl
    District Head
    Hbl Jun 2006 - Jun 2011
    Peshawar
    In my role as District Head of IT at HBL, I was instrumental in driving IT transformation projects, managing regional IT operations, and ensuring the stability and efficiency of the bank’s IT infrastructure.Here's an overview of my key responsibilities and contributions during this role:➤ Led the planning, analysis, design, implementation, and troubleshooting of core banking products, including Microsoft, IBM, Misys, ATM controllers, ICCS, WPS, UAE-FTS, and Symantec. ➤ Ensured seamless operations across various systems and maintained maximum uptime for critical banking applications.➤ Participated in the centralization of key banking processes, such as account opening, TDR (Term Deposit Receipt), and trade/clearing operations, contributing to operational efficiency and process standardization across the district.➤ Designed and maintained secure network infrastructures, implemented system/network security protocols, and ensured compliance with internal and external security policies to protect the bank’s data and IT assets.➤ Directed IT teams in driving continuous process improvements by implementing automation and adopting best practices. ➤ Focused on enhancing team skills through targeted training and motivation, fostering a culture of efficiency and innovation.➤ Oversaw internal and external IT audit processes, addressing audit findings and implementing recommendations for process improvements. ➤ Ensured compliance with regulatory requirements and worked on resolving highlighted issues to maintain high standards of IT governance.➤ Supervised daily IT operations, including network support, ICCS/WPS file management, ATM card production, trade innovation, IT help desk, and more. ➤ Supported both ongoing and new technology initiatives to align with business goals and operational needs.➤ Managed IT budgets, including cost evaluations for IT projects, maintenance contracts, and procurement of hardware/software.
  • Hbl
    Zonal Manager Technical It
    Hbl Jan 2005 - Jun 2006
    Peshawar
    Was Looking after IT issues of 5 Regions of HBL

Ismail Khan Skills

Business Analysis It Service Management System Administration Team Management Banking Databases Sql Vpn Oracle Windows Risk Management Ccna Operating Systems Team Leadership Microsoft Sql Server Itil Security Requirements Analysis It Operations Seo Affiliate Marketing Article Marketing Internet Marketing Microsft Exchange Server It Management Website Development Core Banking Project Management Nlp Cisa Hypnosis Cisco Wan Marketing Communications Linux System Administration Linux Server Content Writing Psychotherapy Vendor Management Power Management Pmp Wireless Networking Web Design It Solutions Systems Analysis Internet Banking Software Project Management Basel Ii Branch Banking Disaster Recovery Swift Payments

Ismail Khan Education Details

Frequently Asked Questions about Ismail Khan

What company does Ismail Khan work for?

Ismail Khan works for Bank Of Khyber (Bok)

What is Ismail Khan's role at the current company?

Ismail Khan's current role is Head of IT Service Dept..

What is Ismail Khan's email address?

Ismail Khan's email address is is****@****.com.pk

What schools did Ismail Khan attend?

Ismail Khan attended City University Of Science And Information Technology, University Of Peshawar, F.g Public School Peshawar Cantt.

What are some of Ismail Khan's interests?

Ismail Khan has interest in Search Engine Optimization, Seo, Website Development Fully Optimized.

What skills is Ismail Khan known for?

Ismail Khan has skills like Business Analysis, It Service Management, System Administration, Team Management, Banking, Databases, Sql, Vpn, Oracle, Windows, Risk Management, Ccna.

Who are Ismail Khan's colleagues?

Ismail Khan's colleagues are Karar Rizvi, Syed Nouman Shah, Nabeel Saleem, Abid Ali, Faizan Ahmad, Shaista Sattar, Muhammad Saqib.

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