Director Of Operations And Business Development
Current
Apr 2023 - Present
AeroLeads people directory · profile
Ismail M Email & Phone Number
Director of Operations And Business Development
at
Premarket reporter
LinkedIn matched
✓ Verified August 2026
2 data sources
Profile completeness 71%
Current company
Role
Director of Operations And Business Development
Location
Karnataka, India
Who is Ismail M? Overview
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Ismail M is listed as Director of Operations And Business Development at Premarket reporter, based in Karnataka, India. AeroLeads shows a matched LinkedIn profile for Ismail M.
Ismail M previously worked as Co-Founder at Hexproxima Solution and Founder at Suco Technologies.
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Premarket reporter
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Profile bio
About Ismail M
With a proven track record spanning 15 years across various leadership roles, from Team Lead to Chief Operating Officer, I've consistently driven success through strategic vision and operational excellence. Leading teams of over 1500 employees across multiple locations, I've cultivated a culture of empowerment and collaboration, setting the stage for unprecedented growth.My expertise extends beyond traditional management roles, encompassing a comprehensive understanding of operations management, incident and problem resolution, performance management, and quality audits. I've leveraged this knowledge to implement best practices, streamline procedures, and ensure compliance with rigorous standards.A hallmark of my career has been managing international client relationships, including esteemed organizations such as Krossover, StackSports, Isports, and LeagueLineup. Through meticulous delivery management, talent development, and client engagement strategies, I've fostered enduring partnerships and facilitated seamless project transitions.In addition to my operational acumen, I've spearheaded marketing, branding, and business development initiatives, driving revenue growth and market expansion. From project planning to sales retention, I've demonstrated a flair for strategic thinking and innovative problem-solving, consistently exceeding expectations.Taking ownership of office expansion projects, I successfully established branches in Bangalore, Hubli, and Dharwad, further solidifying organizational presence and market reach. As the final escalation point, I've embraced responsibility for resolving complex issues, ensuring client satisfaction and operational continuity.An analytical and detail-oriented professional, I thrive in dynamic, multi-project environments, where I leverage data-driven insights to inform decision-making and drive continuous improvement. With a relentless commitment to excellence and a penchant for personal initiative, I'm poised to lead organizations toward sustained success in today's competitive landscape.
Current workplace
Ismail M's current company
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8 roles
Ismail M work experience
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Co-Founder
Founder
In 2017 took proprietary company to Private Ltd firm by incorporating SUCO Technologies private ltd. Developing and maintaining a business planAcquisition of new clients Transitions of new projects and campaigns Developed the who IT infrastructureDeveloped and handled whole operations
Nov 2017 - Mar 2024
Operations Manager
Sourceus Corporation
Co Founded, Sources us corporation BPO and IT consultancy , Was in charge of developing financial estimates and setting milestones and timelinesDesigned and executed complete operationsDeveloped SOP's for operations to run smoothlyConceived, Conceptualized and executed Training modules for New Hires
Aug 2012 - Mar 2024
Co Founder Director
Kodegear Technologies Pvt Ltd
Jun 2019 - Aug 2019
Senior Practitioner
• Supervise Voice Support team• Handle IP configuration & Network setups• DNS,DHCP Configuration, troubleshooting• Handling customer escalations and complaints• Handling SLA of the floor• MIS reporting daily weekly monthly team performance to stake holders• Liaise with quality team to maintain call quality as per SLA's• Organize audit calibrations among quality leads, supervisors and TL's
Sep 2010 - Nov 2013
Sr. Operational Specialist
Job responsibilities at firstsource • Maintain SLA's for inbound calls• Maintaining ACHT and quality of calls• Resolving/Escalating Issues regarding balance deductions, service errors, network problems to respected departments and stake holders• MIS reporting complete stats of the team like ACHT, QC, Up selling, and AUX maintenance.
Apr 2008 - Sep 2010
Process Associate
Visionet Systems Pvt Ltd
Started my career with visionet as a process associate , Below are my job responsibilities but were not limited to the following • Responsible for auditing the documents submitted by the customers in order to avail a credit facility• Accountable for verifying the Income Tax papers filed by the customer in a fiscal year ensuring the accuracy of the data.• Executed various production reports to give an overview of the business.• Responsible for training new joiners ensuring their performance is efficient enough to match the business requirements.• Validation of documents provided by the customers, through various federal govt websites • Provide chat support to business partners ensuring no erroneous documents are taken forward.• Designed, developed Pivot charts and other various Reports from the process point of view.• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.• Interfaced with business users to prepare and update Business Process.• Identify root causes and derive corrective action plans to meet short and long term business goals using resourceful approach
Feb 2006 - Feb 2008
FAQ
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What company does Ismail M work for?
Ismail M works for Premarket reporter.
What is Ismail M's role at Premarket reporter?
Ismail M is listed as Director of Operations And Business Development at Premarket reporter.
Where is Ismail M based?
Ismail M is based in Karnataka, India while working with Premarket reporter.
What companies has Ismail M worked for?
Ismail M has worked for Premarket Reporter, Hexproxima Solution, Suco Technologies, Sourceus Corporation, and Kodegear Technologies Pvt Ltd.
How can I contact Ismail M?
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