Ismail Ali Email & Phone Number

Santa Clara, Ca, Us

Santa Clara, California, Us

San Jose, Ca, Us

Develop and execute strategic account plans for a portfolio of enterprise, retail, entertainment and healthcare clients including Workday, ServiceNow, AMD, Live Nation, Gap, Westfield/URW, Harbor Freight, Blue Shield of CA, Sutter Health etc ensuring alignment with the customers' business objectives.Act as a trusted advisor to key decision-makers, understanding their challenges, and offering comprehensive Cisco solutions to address their networking and technology needs.Successfully exceeded annual sales targets by proactively identifying upsell and cross-sell opportunities, resulting in a revenue increase of 10% YoY.Collaborated with cross-functional teams, including solution architects, engineers, and customer support, to deliver integrated solutions that meet customers' requirements.Cultivated strong relationships with channel partners and utilized a channel-centric go-to-market approach to drive customer acquisition and retention.Conducted in-depth market research and competitive analysis to stay updated with industry trends, enabling the development of effective sales strategies and value propositions.Led negotiations, contract renewals, and pricing discussions to ensure favorable outcomes for both the customer and the company.Provided ongoing customer support, addressing inquiries, resolving issues, and delivering exceptional service to maintain high customer satisfaction levels.

San Jose, Ca, Us

- Technical liaison between customers, partners, internal engineering and support services team (CSE, TSA, PSS, BE, Partner Sales Team).- Managing a global account responsible for $100M+ in product and services in the SP/Ent Web Scale accounts.- Lead a team to develop a new product & services revenue model that will increase Cisco's competitive advantage in the market.- In partnership with the account team, formulate and execute strategies to establish and exceed revenue objectives through the adoption of Cisco products. Assist with the development of formal sales plans and proposals for assigned opportunities.- Designated SE solely responsible for managing $100 million dollar account quota for Web Scale clients.- Ensure success of Cisco products in client infrastructure by building and migrating applications and establishing software and services resources as needed.- Educate and interface with customer's senior management team to assess major business operations and address products/service needs.- Assume a leadership role in providing mentorship and technical direction to customers and internal staff in the development of fully integrated solutions.- Provide technical and sales support as well as technical presentations for customers and partners considering or already using Cisco products.- Keep up-to-date on relevant competitive solutions, products and services.- Participate as a specialist on assigned Virtual Team and provide consultative support and best practices in area of specialization to other Systems Engineers.

San Jose, Ca, Us

- Work directly and indirectly with Service Provider and Enterprise customers in various Tier 1 and Tier 2 companies to provide technical expertise, product demos, and POC's.Customers include: AT&T, Verizon, Sprint, Walmart, NBC, MS IT, Windstream, Telstra, Amcom Telecommunications, Claro Latin America, America Movil, NIC, NTT, British Telecom, Deutsche Telekom, EE Limited, Telebras, Telecom Italia etc.- Provide pre-sales and technical support during customer calls and in-person meetings.- Lead product and customer proof of concepts in order to define customer success criteria, infrastructure design, and recommend appropriate Cisco products to fulfill their needs.- Develop technical marketing material including technical collateral, product demonstrations, whitepapers and case studies.- Work closely with Sales and Cisco Technology Partners to identify and penetrate target accounts in each territory.- Lead development of Cisco Partner and Sales training content including product and solution presentations, product demonstrations, technical training and workshops across all regions.- Conduct competitive analysis on relevant competitive solutions, products and services. Develop collateral to highlight and differentiate the Cisco portfolio.- Developed demonstration labs with the latest Cisco network and data center devices and technologies for customer demos and proof of concepts including Data Center, Mobility, IP NGN, Cable and Wireless labs.- Speak at conferences, seminars and user group events to showcase the Cisco product portfolio.- Work closely with the Sales team to create a Bill of Material for customers using Cisco Commerce Workspace and Netformx Design tools.- Deployed end-to-end networks from data center, core, edge, aggregation, and access with various technologies including virtual machine, Nexus 1000v and VMware applications.- Implemented, installed, and configured a Cisco UCS server with VMware vCenter

San Jose, Ca, Us

- Developed insightful technical design content, including on-page and off-page optimization elements.- Ensured success and quality of Cloud and Systems Management products and collateral on the internal and external websites.- Increased visibility of the team’s activities and participation in Go-To-Market initiatives.- Established tools and processes to ensure and measure Go-To-Market effectiveness.- Lead the revamp of the Cloud and Systems Management internal and external website.- Conducted and Lead presentation of the Cloud and Systems Management web competitive analysis.- Developed the Cloud and Systems Management Evaluation and Not-For-Resale (NFR) program to assist Cisco customers and partners.- Lead search marketing, competitive website review and establishment of search engine-friendly web design.- Developed Search Engine Optimization(SEO) processes to improve Cloud and Systems Management product search.- Created a Wiki site for the team to monitor cross-functional initiatives and tasks.- Managed product release and launch of Cisco Cloud and Systems Management products for customers.- Managed all marketing related communications deliverables.- Developed marketing and web strategies to support the team in gaining a competitive edge over competitors.- Collaborated cross-functionally on market development with Cisco and IBM teams.- Managed product release for Cloud and Systems Management products and solutions.

San Jose, Ca, Us

- Conducted competitive analysis, market research, and pricing analysis for Cisco software products.- Coordinated projects with team members to ensure products/services were provided in a timely and appropriate manner.- Tested Cisco Active Network Abstraction Platform (ANA) and LAN Management Solutions (LMS) software.- Integral role as part of the competitive team to develop a methodology for PM’s to conduct competitive analysis for their portfolio.- Facilitated competitive information on the FDM portal, tracking the latest developments in the competing environment.- Provided network setup in the lab in accordance with Cisco partner requirements.- Provided complete configuration, maintenance and administration of Communication Networks for Cisco partners using Cisco routers:2600,2800, 3800, 7200, 7600, and GSR 12000 series routers.- Configured routers with Cisco routing protocols RIPv2, EIGRP, OSPF & Static Routes.- Troubleshoot & monitored routers in RIP, EIGRP & OSPF environments.

Ms, Electrical Engineering

Mba, Marketing/Finance