- Assisted LDM on employee & student trainee recruitment and onboarding process- Assisted LDM on identifying learning need analysis- Assisted LDM on creating a learning plan and calendar- Assisted LDM on preparing learning material and arrangement- Assisted LDM on generating monthly learning reports and record- Assisted LDM on checking all team-members grooming- Assisted LDM on monitoring learning plan execution- Delivered training materials to trainee colleagues- Assisted HRA on checking employees attendance- Assisted HRA on monitoring employees leave- Assisted HRA on making payment notices for daily-workers

- Help maintained guest confidentiality- Assisted GSA on checking-in arriving guests (preparing registration card, room key card, inquiries)- Assisted GSA on check-out departing guests (preparing bill, transportation, luggage services)- Received incoming calls from external and internal parties- Assisted telephone operator in handling guest inquiries- Assisted concierge in handling guests'luggage (luggage-up, luggage-down, room move)- Assisted and anticipated guest's needs through Opera System- Assisted executive lounge attendant on welcoming and helping VIP guests