Ismail Faizal Abdul Samad Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

United Arab Emirates

• Operations Management. • Policy Planning.• Supervise Staff• Obtaining rates & negotiating from different local service providers such as various airlines, shipping lines, local agents, and consolidators, heavy and light transporters.• Creating Quotation Financial Data, Procuring, Cash-Flow Management,• Sea ,Air & Land freight booking and operation.• Attending client meeting • Recruiting, Organizational Skills• Supervising clearance process handled by juniors & co-workers

Dubai, United Arab Emirates

• Prepared & implemented a SOP (Standard Operating Procedure) for Customs• Customs Documentation, Customs Clearance, Logistics• Customers’ queries and advising about Cargo Clearance• Coordination with Customers for relevant documents and instructions• Co- Ordination with messengers for Documents delivery & collecting BL / Payments to carriers• Make payments to Carriers & Government Organization• Handling Shipments like Cross Stuffing, Imports & Exports & Cross Trade

• Prospect for potential new clients and turn this into increased business.• Research and build relationships with new clients.• Set up meetings between client decision makers and company’s practice leaders.• Participate in pricing the solution/service.• Present new products and services and enhance existing relationships.• Work with technical staff and other internal colleagues to meet customer needs.• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels

United Arab Emirates

• Prospect for potential new clients and turn this into increased business• Business Strategy• Customer Relationship Management (CRM)• Strategic Planning• Project Management & Planning • Sales Management

Uganda

• Prospect for potential new clients and turn this into increased business• Business Strategy• Customer Relationship Management (CRM)• Strategic Planning• Project Management & Planning • Sales Management

India

• Supervising all the operation in the company• Coordinating between all the different departments and their heads• Reviewing the finances of each operation• Making plans and strategies to improve the overall performance in the company• Solve any disputes that arise within the company between different departments• Review the reports of each department and make suggestions for them to improve• Look after the company's financial budget and make sure every department adheres to it• Although, this position is with the high level management, they have to be close with all the employees• Make suggestions for promotions• Manage the employees with the human resources department• Delegate duties to responsible people• Give their full attention to each different operation and manage all the details regarding it• Review each department and its performance from time to time, to evaluate the performance• Make reports for the high level management about the operations of the company• Working closely with the human resources department and as they have to know about each employee• Plan and implement designs for operations

India

• Planning, developing and implementing PR strategies• Liaising with colleagues and key spokespeople• Liaising with and answering enquiries from media, individuals and other organizations, often via telephone and email• Researching, writing and distributing press releases to targeted media;• Collating and analyzing media coverage• Writing and editing in-house magazines, case studies, speeches, articles and annual reports• Preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes• Organizing events including press conferences, exhibitions, open days and press tours• Maintaining and updating information on the organization's website• Sourcing and managing speaking and sponsorship opportunities• Commissioning market research• Fostering community relations through events such as open days and through involvement in community initiatives