The main responsibilities included directing and managing a team that produces all the creative assets for the Balance Innovations brand. Implemented all visual branding guidelines for print, retail, experiential, and digital including social posts. Directly managed and efficiently utilised resources while maintaining a cooperative, motivated, and successful team. Managed multiple schedules, POS budgets, operational reports, logistics, product development, and deadlines. The primary point of contact while successfully delivering projects in a fast-paced and engaging environment. • Developed projects in consideration with cost optimisation and by tracking, monitoring, and controlling expenses.• Key brand design guardian for all brand and style guidelines for on and offline assets.• Streamlined processes to improve accuracy to meet scheduling targets.• Facilitated meetings to inform of status and to evaluate progress based on work completed.• Hosted, led, and engaged in meetings with international vendors, lawyers, banks, and manufacturers to get product to launch.• Ensured that risks to the company were identified, managed and mitigated effectively.• Assured that negotiated agreements were implemented and pursued competitive purchase environment by always seeking alternate supply chains.Key Achievements:• Designed and developed the product, from initial concepts, to launch. • Sourced product and packaging manufacturers from China, Pakistan and UK, establishing the appropriate partnership.• Putting together a logistics system for operation. This includes getting the product manufactured, establishing relationships with the shipping companies to import products in small batches to large containers worldwide, warehousing, to product delivers to clients/retailers and to the doorsteps of customers.• Currently hold a patent under my nameFeel free to reach out at Ismail@burger-buddy.com

Experienced Service Engineer with a passion for consumer electronics. Took the operational responsibility for strategically planning and executing a client-specific approach to presenting appropriate Samsung solutions to clients. Set clear, measurable objectives to improve the performance of operations while supporting colleagues, and communicating the value of Samsung propositions, tailoring to each specific client.

Nurtured and cultivated customer relations from the establishment of the lead, up to the closing of the sale. Generated sales leads organically, as well as through customer referrals. Built stronger relationships with the customer base while developing new opportunities to generate extra revenue and profitability.

Worked in a busy, customer-focused environment overseeing and ensuring superior customer service. Consistently maintained top performance in number of transactions and sales totals. Arranged new merchandise with appealing displays that encouraged customer sales and moved overstock items. Proactively delivered excellent customer service with floor sales and assist customers with purchases. Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced environment. Whilst helping manage and train new starters, organise rotas, cash up the tills and deputise for the section manager.

Accountable for integrating digital, events, branding, customer marketing and lead generation, with an oversight of all aspects of project management. Expanded business opportunities and drove accountability for revenue by planning, developing and implementing effective marketing communication campaigns. Duties included: Social Media Management, Packaging Design, Marketing Collateral, Events Planning, Analysing Metrics and Risk Management.

A Balanced Energy Network is a new form of district heating that circulates water at near ground temperature to each building on the network to allow each building to use its own heat pump to extract heat for heating, or to reject heat when it needs cooling. As a design intern it was my responsibility to translate this complex process into simple and understandable infographics and 3D visuals that were used to present the process to clients and potential investors.