Ismari Mora Email and Phone Number

Responsible for overseeing and coordinating the internacional trade of the holding.

Tracks and traces shipments from origin to destination by updated key milestone dates and estimated times of arrival (ETA).Coordinating with customs agents to ensure that all documentation is in order prior to shipment.Communicating with clients on shipping status and resolving any issues that may arise during shippingWorking with insurance companies to ensure that all shipments are covered for loss or damage during transit.Coordinating with vendors to ensure that all materials… Show more Tracks and traces shipments from origin to destination by updated key milestone dates and estimated times of arrival (ETA).Coordinating with customs agents to ensure that all documentation is in order prior to shipment.Communicating with clients on shipping status and resolving any issues that may arise during shippingWorking with insurance companies to ensure that all shipments are covered for loss or damage during transit.Coordinating with vendors to ensure that all materials are available for packaging or shipping Show less

Colletion of import Pre-Alert documentation, including paperwork checks.Provide the customer with regular, accurate and timely updates on shipment status.Helping the administrators of the organization to settle matters with respect to money and cash dealingsEnsure bookings are made on time and in accordance with shipping instructions

In charge of all import process.

Business Intelligence

• Conceived an aggressive allocation plan of credit lines for Latam and led regional team to work with several business units, resulting in credit analysis and line assignment for 80% of the Latam loan portfolio, updated credit lines on SAP, and establishment of various key processes for credit line approval and increases.• In one month, reduced Spain´s loan portfolio past due from 35% to 15%, negotiating with stakeholders and overcoming resistance from those involved.• In one month… Show more • Conceived an aggressive allocation plan of credit lines for Latam and led regional team to work with several business units, resulting in credit analysis and line assignment for 80% of the Latam loan portfolio, updated credit lines on SAP, and establishment of various key processes for credit line approval and increases.• In one month, reduced Spain´s loan portfolio past due from 35% to 15%, negotiating with stakeholders and overcoming resistance from those involved.• In one month, recuperated an account in Portugal declared uncollectible by the Madrid unit.• Achieved 100% collection of France accounts with a high degree of default through support provided to France office while developing staff relationships that were later used to solve France account issues in other countries.• After three months of follow up and negotiations, obtained full payment on adeclared uncollectible account receivable in Chile with a client in France, thus improving the portfolio of collections in the region and contributing to the improvement of company cash flow. Show less

• Implemented for the first time credit analysis for new and existing customers, achieving documentation of 80% of Latam portfolio and credit assignments based on financial fundamentals.• Negotiated and persuaded the company´s sales manager to apply credit policies and procedures to a customer who had not been informed of these standards, negotiated an agreement with this new client to pay 100% cash in advance and established the basis for an excellent relationship with the… Show more • Implemented for the first time credit analysis for new and existing customers, achieving documentation of 80% of Latam portfolio and credit assignments based on financial fundamentals.• Negotiated and persuaded the company´s sales manager to apply credit policies and procedures to a customer who had not been informed of these standards, negotiated an agreement with this new client to pay 100% cash in advance and established the basis for an excellent relationship with the client.• Implemented a regional credit culture supported by financial analysis, lobbying with the countries involved, meeting with key stakeholders, overcoming resistance to change and avoiding obstacles such as geographical distance, language and cultures. Result: 70% of each Latam client's file was documented, Venezuela got excellent results from the audit and got 100% support from sellers from around the region. • Compiled collection of best practices, including standardized formats for regional presentations, for the regional staff, thus improving collections portfolio, efficiency and productivity by 20%.• Reduced collection time for international accounts from 60-90 days to 30. Show less

• Supervised and coordinated short term investments. Responsible for planning and programming the Institution’s income. Build business relationships and maintained bank and public relations. Direct reports: 4 people.• Mitigated the institution's risk by diversifying its investment portfolio, 90% originally placed in a single bank.• Proposed an investment plan using new alternative and financial instruments that significantly increased institution´s income and facilitated a 100% salary… Show more • Supervised and coordinated short term investments. Responsible for planning and programming the Institution’s income. Build business relationships and maintained bank and public relations. Direct reports: 4 people.• Mitigated the institution's risk by diversifying its investment portfolio, 90% originally placed in a single bank.• Proposed an investment plan using new alternative and financial instruments that significantly increased institution´s income and facilitated a 100% salary raise for all employees.• Detected an opportunity to invest 30 days or less dormant funds,thus obtaining an additional source of income for the institution.• Implemented transparency, previously lacking or non-existent, in the control of escrow accounts and each disbursement and ensured positive audit results for the institution to date. Show less

• Designed a customer database and implemented its use, thus decreasing time wasted on compiling information.• Negotiated assertively, overcoming initial resistance of people in charge of institutions from whom information was needed.