The Copper Dragon is a new business venture, based in Canberra, with a vision to provide a unique hospitality space for the growing communities of cosplay, table top gaming, Live Action Role Play (LARP) and everything in between. We are currently looking at venues, and aim to open mid to late 2018.As a business owner I have:- Created key business documents such as business plan, marketing plan, risk management plan, budgets and sales forecasts- Developed strong networks within the industry and entrepreneur and innovators network in Canberra- Promoted the business through social media- Developed a recognisable brand among the target market

- Gave efficient and friendly service to guests in both restaurant and corporate function setting, catering for up to 160 pax - Took customer orders and assisted with any questions they had- Liaised with kitchen as necessary- Checked food and beverage presentation before serving to customers- Maintained stock in the bar, ensuring food safety and hygiene standards were maintained- Prepared espresso coffees and mixed drinks (including alcoholic beverages) to guests- Maintained impeccable cleanliness in my work areas- Worked effectively as part of a team in a fast paced and high stress situations- Cleaned equipment, glasses, crockery and silverware as needed- Managed cash and electronic transactions and opening and closing of register.

- Provided high quality customer service- Assisted customers with the correct product selection for their needs- Completed financial transactions through the Point of Sale System (POS)- Educated customers on new products and techniques- Taught cupcake decorating classes to groups of 4-10 pax- Maintained high standards of display & visual merchandising to ensure the store is was well presented at all times- Monitored and maintained inventory- Placed stock orders in the POS- Received orders in store- Performed opening and closing duties as required

Project Manager of the Operation Management System (OMS) development for the Australian Census 2017This role involved the co-ordination of a small team to engage with a large stakeholder group, develop specifications for the OMS, and test the application, ready for use in the field.

Team member in the digitisation of surveys for the Australian Bureau of Statistics.This role focused heavily on stakeholder engagement, specification development, and applications testing. I also supervised lower level staff members during this period.

- Monitor analytics for the Australian Bureau of Statistics (ABS) website and prepared and published a monthly report to the agency- Engaged with key stakeholders in the ABS to discuss traffic to their publications, interpret the information and show how the information could be used to enhance their publications- Engaged with New Zealand Statistics on the ABS web analytics and how we used this information to improve the website.

Owner Operator of a Geek Cakes, a Canberra based custom carved/sculpted cake decorating business.As a business owner I;- Effectively managed budgets- Actively marketed and promoted the business through social media and market stalls- Created costing sheets- Monitored business operations and forecast future sales- Managed financial transactionsAs a Cake Decorator I;- Liaised with customer to ensure accuracy of their order- Baked cakes and cupcakes- Made ganache and buttercream- Carved cakes into 3D representations of characters/objects- Covered and decorated cakes with fondant- Modelled figurines from fondant and gumpaste