Isobel Senior Email & Phone Number

Sydney, New South Wales, Australia

Engage customers across multiple channels, ensuring personalized and prompt responses. Manage orders by verifying stock availability and providing updates, while also handling returns efficiently. Take proactive ownership of orders, swiftly resolving issues to maintain customer satisfaction. Collaborate across teams to streamline processes and address inquiries effectively. Complete various administrative tasks with meticulous documentation, including assessing and flagging fraud-detected accounts and orders, and interacting with associated customers to address concerns.

Sydney, New South Wales, Australia

Served as a Store Supervisor and Sales Assistant, where I excelled in customer service, trained junior staff members, managed store opening and closing procedures, and handled funds efficiently.

Sydney, New South Wales, Australia

Exhibit outstanding customer service by adeptly managing phone inquiries, overseeing item returns, and swiftly resolving minor ACO machine issues. Provide leadership in tobacco sales and mentor junior team members. Manage front-end operations, encompassing cash handling, store procedures, and tobacco inventory. Additionally, efficiently handle ticketing duties and demonstrate proficiency in managing online orders, including stock and warehouse responsibilities.

Sydney, New South Wales, Australia

Provide efficient customer service by handling orders, using computerized systems, packaging items, and maintaining cleanliness. I also train junior team members, fostering collaboration and developing strong skills in pressure management and effective teamwork.

Sydney, New South Wales, Australia

Experienced in delivering top-tier customer service through both inbound calls and face-to-face interactions. Proficient in handling financial transactions with precision and expertise in cash-handling procedures. Skilled in product sales and adept at arranging appealing displays for enhanced presentation and sales.

Bachelor Of Security Studies, Security Studies

Gaining diverse insights into security, covering risk management, emergency response, national resilience, business continuity planning.

Diploma, Tourism And Travel Services Management

Units of Study: Enhance Customer Service Experiences Implement and Monitor Work Health and Safety Practices Manage Diversity.