Manage staff of IT individuals with multiple functions and skills ranging from Network administration, helpdesk, SharePoint, MFiles, and Application development using ASP.NET Webforms/C#/HTML/DevExpress/CSS/Bootstrap/Javascript, and MS-SQL. Assisted in day-to-day troubleshooting and providing solutions that saved 100 of hours by providing the right automation and/or application.

Managed the design and creation of CRM for Martial Arts schools ( http://www.blackbeltCRM.com ) using ASP.Net, C#, MS-SQL, DevExpress, and Bootstrap to create a friendly user interface from PC to tablet to smartphone with a single application. The web application will assist martial art school owners with their school day to day tracking, billing, belt promotion and collections. Additional functions include integration with www.merchantwarehouse.com to process electronic credit card payments, ACH, mass e-mail, dashboard, POS, etc.

Managed all aspects of technology vision. Lead information technology strategic planning, budgeting and operational activities. Responsible for the decision making for IT development and expansion issues, with focus on IT organization design, application development, and voice / data communications. Responsible for data centers and technical service centers. Including Research and Development as well as implementation of new IT strategies. Managed IT staff including developers, network administrators, security and helpdesk personnel supporting 70 Continental US Corporate and Master Regions and 9 International offices. Maintained excellent relationships with executives and clients.• Renovated the corporate information system by designing a new company custom Enterprise resource planning (ERP) servicing the entire customer and franchise life cycle. Functionality of this application reduced month-end closing from 3 days to several hours, increased retention by implementation of mobile technologies and follow ups for the field using Blackberries to update ERP. Estimate savings of hundreds of labor hours a month.• Implemented SalesLogix from Sage as sales enterprise Customer Relationship Management (CRM) replacing a home-grown application. Expanded the system to be used with mobile devices primarily blackberries. • Reduced IT expending by negotiating new contract with vendors.• Led a series of application enhancements, including replacement of obsolete systems, hardware and software with new LAN/WAN technologies.• Implemented server virtualization Hyper-V technologies reducing 32 servers to 4 physical severs reducing data center cost by over 70%

Manage the software systems architectures and development that form the basis for the company’s information systems, including application design and implementation of specialized systems and programs; Implementation of Agile application development cycle; responsible for coordinating systems development activities to established priorities, resolving technical problems, and maintaining standardized documentation; schedules and directs work of assigned analysts and programmers; interfaces with users to identify requirements and resolve problems, advises/works with other IT personnel in maintaining efficiency of corporate applications and operating systems; supports regional personnel in design and operation of application programs. Manage team of .Net developers and DBA. Reported to CIO. Led the re-write of the current CRM system from Fox Pro flat database installed locally on a decentralized environment to a robust client/server architecture using MS-SQL and Visual Basic.

Responsible for managing existing operations and implementing new operations processes within the organization; management of IT organization processes, including performance management, plan monitoring and evolution, metrics development, and management; management of the procurement of all IT-related purchases; recommending infrastructure improvements; developing, implementing, and ensuring compliance with operational policies and procedures; and maintaining computer operations, network, and telephone capabilities by utilizing a combination of internal resources as well as external vendors. Responsible for creation and implementation of Disaster Recovery plans and Security policies. Manage Network staff and Help Desk personnel.

Responsible for project management, web development, application development management. Oversees the administration and maintenance of the company's infrastructure, and managed Help Desk support and Network administrators’ team. Oversaw the administration of the company's WAN. Managed asset inventory and assisted IT Director with IT yearly budgets.

Responsible for the operating system and associated subsystems. Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Identify alternatives for optimizing computer resources. Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.