Israa Gargar - اسراء قرقر Email & Phone Number

Ajman, United Arab Emirates

Dubai, United Arab Emirates

Effectively managing and resolving customer disputes. Through investigations and collaborative efforts with all parties, and partners, I navigate and fix complex situations, ensuring not only positive outcomes but also a substantial increase in both customer and partner satisfaction.

Sudan

As a Scrum Master, my role involves adeptly managing timelines, proactively addressing and resolving problems, and providing guidance to team members on Agile methodologies. I am dedicated to fostering a collaborative and efficient work environment by facilitating Agile ceremonies, ensuring adherence to Scrum principles, and empowering the team to.

Khartoum, Sudan

As an Operations Officer, I report to and work under the guidance of the Chief Operating Officer. My role encompasses the development and implementation of company policies, strategic planning, and budgeting for projects. I focus on innovating processes to enhance operational efficiency, constantly seeking ways to improve procedures. Additionally, I am.

Khartoum, Sudan

The role revolves around providing top-notch customer support for ADSL & fiber-optic services. This includes assisting customers with technical troubleshooting, facilitating service activation and deactivation, addressing billing inquiries, processing customer orders, and actively monitoring service quality to ensure a high level of customer satisfaction.

Sudan

Serving the national service as Network Engineer

Sudan

Provides technical support to all staff, troubleshooting problems, and maintaining LAN, plus insurance all the PCs are working fine (hardware and software )