Israel Rivera Email and Phone Number
Houston, TX, US
Israel Rivera's Location
Greater Houston, United States, United States
Israel Rivera's Contact Details
Israel Rivera work email
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Israel Rivera personal email
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Israel Rivera phone numbers
About Israel Rivera
At MasterWord, my focus is on fostering growth through strategic business development and client relationships, particularly in Education and Healthcare vertical markets that benefit from language services. With over two and a half years at the forefront of account management, I've honed skills in project management and client satisfaction, ensuring my role significantly contributes to our organizational success.Parallel to my career in sales, I empower individuals as a Group Fitness Instructor at VillaSport, where my LesMills certifications in a variety of disciplines complement my commitment to health and wellness. Our team's dedication to excellence is evident in the dynamic and inclusive fitness experiences we deliver, reflecting my passion for promoting both effective communication and physical vitality.
Israel Rivera's Current Company Details
Israel Rivera Work Experience Details
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Group Fitness InstructorVillasport Athletic Club And SpaHouston, Tx, Us
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Group Fitness InstructorVillasport Athletic Club And Spa Mar 2023 - PresentSan Rafael, California, UsLesMills Certifications: THE TRIP COREBODYPUMPBODYCOMBATBODYBALANCEGRITSHAPESFUNCTIONAL STRENGTHPILATES -
Strategic Solutions RepresentativeMasterword Feb 2022 - PresentHouston, Texas, Us(SALES)| Business Development Further business growth via Account Executive(AE) initiatives, campaigns, and account management. Liase with c-suite management subject-matter-experts (SME) in appropriate verticals to gain client satisfaction.To provide foundational support as a representational extension of MasterWord’s business development initiatives fostering and maintaining healthy client relationships through data collection, client contact, project management and various business development strategies related to Translation, Interpretation, and Localization.Engage in industry research, prospecting potential new client and lead opportunities in assigned vertical utilizing various tools, platforms and data available.Research & analyze existing accounts for potential growth/expansion opportunities.Understand account margins and assist in implementing strategies for profitability.Consistently follow up with customers to ensure KPI compliance and client satisfaction with service delivery, quality, and customer service levels.Provide relevant information to clients about MasterWord, solutions provided, pricing structure, production processes, project management and customer service.Provide observational feedback and recommendations on necessary changes to streamline and/or improve business development processes, procedures, and solutions.Gather all data needed for project estimates and provide information on projects to the estimate team; work with in-house teams to meet customer needs in a complex, relationship-selling environment.Continued learning and self-improvement, including but not limited to keeping abreast of the latest trends in the language (Translation & Interpreting) industry. -
Core Interpreter: AslMasterword Sep 2020 - Feb 2022Houston, Texas, UsContribute to MasterWord’s success by supporting the Deaf and Hard of Hearing Division in executing professional interpretation services through scheduled and on-demand requests. Provide clear and effective communication access to maintain the MasterWord Experience for clients. Responsilble for immediately and effectively answering requests for Division’s clients needing interpretation services; Provide community interpretation services in a variety of settings such as medical, business, community and private events, vocational rehabilitation, and educational classroom settings including elementary, high-school, and post-secondary level; Work with Scheduling Coordinators to assess clients’ needs (primarily medical and social services) for services to ensure the best outcome for clients; Provide observational feedback on operational or service adjustments that may be needed such as the recommendation for a Certified or Qualified Deaf Interpreter; Support MasterWord’s Deaf and Hard of Hearing Division with internal interpretation needs for Deaf/Hard of Hearing staff, operational needs, and other duties for the division as assigned; Provide services on-site (face-to-face) or through various video conferences platform; Approximately 75% of assigned requests are for Medical clients; 20% for Social Services; and 5% miscellaneous.
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Community InterpreterSorenson Communications Jun 2019 - PresentSalt Lake City, Ut, UsResponsible for providing professional American Sign Language interpretation services through scheduled and on- demand requests including: Provide community interpretation services in a variety of settings such as medical, business, community and private events, vocational rehabilitation, and educational classroom settings including elementary, high-school, and post-secondary level Provide interpretation, transliteration, and sigh translation communication access either consecutively or simultaneously to appointed Deaf/Hard of Hearing clients; Maintain professional development through continuing education and certification management with Texas’ Office of Deaf and Hard of Hearing Services’ (ODHHS) Board for Evaluation of Interpreters (BEI); Serve as a cultural mediator when necessary, keeping with cultural awareness and sensitivity at all times. -
Group Fitness InstructorYmca Of Greater Houston Jun 2023 - Jun 2024Houston, Texas, Us -
Vrs InterpreterZvrs Oct 2020 - Feb 2024Austin, Texas, UsProvide Sign-to-Voice and Voice-to-Sign interpreting/transliterating services using video conferencing technology whilst managing culturally appropriate linguistic and register choices on a day to day basis; Adhere to all activities associated with Call Center operations including following policies and procedures on company systems; Adhere to all regulations of the Federal Communications Commission for providing Tele-Relay Services; Maintain the ability to quickly learn and implement new and changing technologies, trends, and procedures; Work effectively in a fast-paced, highly regulated team environment while providing and receiving support from other professional colleagues. -
Sign Language InterpreterEast Texas Center For Independent Living Jun 2016 - Dec 2020Subcontractor with local agency to facilitate accurate communication using ASL/English by matching consumer needs and wants accordingly; adheres to the "Code of Professional Conduct".
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Lead InterpreterTherapia Staffing Aug 2017 - Sep 2020Support American Sign Language interpreters, managers, support staff, and management personnel of other departments on comprehensive educational programs, and ADA administration. Utilized skills to collaborate with multiple departments: Provide Sign-to-Voice and Voice-to-Sign interpreting/transliterating services whilst managing culturally appropriate linguistic and register choices on a day to day basis; Remain current in field of educational interpreting through participation in workshops, professional meetings, interaction with professional colleagues, and reading of current literature in the field; Accurately interprets deaf/hard of hearing students’ signs, words, and speech for other students, faculty, and staff where necessary and according to the student’s Individualized Education Plan (IEP)/Section 504 plan. Remain current in field of educational interpreting through participation in workshops, professional meetings, interaction with professional colleagues, and reading of current literature in the field.
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Vice PresidentEast Texas Guild Of Interpreters For The Deaf (Etgid) Feb 2018 - Oct 2019ETGID is a non-profit organization exclusively for the development and expansion of quality interpreting/transliterating services to persons who are deaf, hard of hearing, and hearing. The Vice President shall assist the President with the duties of that office and shall perform other duties as designated by the President; shall preside at meetings in the absence of President; shall act as chairman of fundraising and workshop committees of ETGID.
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Connections ProgramSorenson Communications Nov 2017 - Oct 2018Salt Lake City, Ut, UsWorked closely with former Director of Interpreting Jill Baker in Lubbock, TX to hone my skills as an interpreter. Equipped me with tools and education materials in order to become a prospective Video Interpreter and/or enhance my interpretation through observation. Improve clarity and meaning equivalence through samples of interpretations and sign to voice video pieces via YouTube and other resources. Continue to work on my skill refinement remotely.
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Notetaker/ Sign Language InterpreterTyler Junior College Sep 2011 - May 2018Tyler, Tx, Us -
Sign Language InterpreterTyler Independent School District Aug 2014 - Aug 2017
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Support StaffTexas Society Of Interpreters For The Deaf 2017 Conference Jun 2017 - Jun 2017
Israel Rivera Skills
American Sign Language
Spanish
Customer Service
Public Speaking
Teaching
Tutoring
Interpreting
Translation
Linguistics
Microsoft Office
Community Outreach
Sign Language
Powerpoint
Multilingual
Social Media
Israel Rivera Education Details
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The University Of Texas Health Science Center At Tyler (Ut Health)Health Administration -
University Of North FloridaAsl/Eng. Interpreting- Community Interpreting
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Tyler Junior CollegeSign Language Interpretation And Translation
Frequently Asked Questions about Israel Rivera
What company does Israel Rivera work for?
Israel Rivera works for Villasport Athletic Club And Spa
What is Israel Rivera's role at the current company?
Israel Rivera's current role is Group Fitness Instructor.
What is Israel Rivera's email address?
Israel Rivera's email address is is****@****lls.com
What is Israel Rivera's direct phone number?
Israel Rivera's direct phone number is +190333*****
What schools did Israel Rivera attend?
Israel Rivera attended The University Of Texas Health Science Center At Tyler (Ut Health), University Of North Florida, Tyler Junior College.
What skills is Israel Rivera known for?
Israel Rivera has skills like American Sign Language, Spanish, Customer Service, Public Speaking, Teaching, Tutoring, Interpreting, Translation, Linguistics, Microsoft Office, Community Outreach, Sign Language.
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