Customer Success Outcome Executive
Current- Interacting with business and technical decision makers to build relationship and pitch/demoMicrosoft's SaaS and PaaS solutions (M365, Azure, D365, Power Apps, SharePoint for EDMS etc.).
- Managing key accounts in the SMB, SMC and Large Enterprise cadre to help in mapping their digitaltransformation journey and positioning the appropriate Technology Solution.
- Contributing to the increase in Revenue year on year by reducing churn and seizing new business opportunities.
- Engaging customers post solution deployment to figure out upsell/cross sell opportunities thataligns with the goals of the organization’s digital transformation journey.
- Leveraging Snovio and LinkedIn Sales Navigator to mine prospects and cultivate quality leads.