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Suraj Thakur Email & Phone Number
Quality Assurance Analyst
at
IGT Solutions
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Who is Suraj Thakur? Overview
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Quick answer
Suraj Thakur is listed as Quality Assurance Analyst at IGT Solutions, based in Delhi, India. AeroLeads shows a matched LinkedIn profile for Suraj Thakur.
Suraj Thakur previously worked as Customer Service Representative at Globiva and Customer Service Representative at Concentrix. Suraj Thakur holds Bachelor'S Degree, Computer And Information Sciences And Support Services from Indira Gandhi National Open University.
Company email context
Email format at IGT Solutions
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IGT Solutions
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Profile bio
About Suraj Thakur
Suraj Thakur is a Quality Assurance Analyst at IGT Solutions.
Current workplace
Suraj Thakur's current company
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4 roles
Suraj Thakur work experience
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Quality Assurance Analyst
• Achieved 99% accuracy in travel bookings and customer interactions.• Reduced customer complaints by 20% and increased retention by 15% through root cause analysis.• Led content moderation efforts and managed crisis situations such as travel disruptions.• Collaborated with cross-functional teams to improve workflows and enhance customer satisfaction.• Conducted email audits to maintain high communication standards.
Customer Service Representative
• Delivered tailored solutions, improving customer satisfaction and resolving issues promptly.• Utilized CRM tools to track interactions and manage feedback efficiently.• Conducted email audits to ensure high-quality, accurate communication.• Collaborated with team members to meet SLAs and enhance process efficiency.
Dec 2020 - Jan 2022
Customer Service Representative
Provided exceptional customer service, resolving inquiries and technical issues efficiently.• Handled customer support across multiple channels (phone, email, chat).• Delivered timely solutions, ensuring high customer satisfaction.• Collaborated with the team to meet performance targets.
Oct 2020 - Dec 2020
2 education records
Suraj Thakur education
Bachelor'S Degree, Computer And Information Sciences And Support Services
Humanities, Liberal Arts And Sciences, General Studies And Humanities
Kendriya Vidyalaya Sector 8 Rk Puram
FAQ
Frequently asked questions about Suraj Thakur
Quick answers generated from the profile data available on this page.
What company does Suraj Thakur work for?
Suraj Thakur works for IGT Solutions.
What is Suraj Thakur's role at IGT Solutions?
Suraj Thakur is listed as Quality Assurance Analyst at IGT Solutions.
Where is Suraj Thakur based?
Suraj Thakur is based in Delhi, India while working with IGT Solutions.
What companies has Suraj Thakur worked for?
Suraj Thakur has worked for Igt Solutions, Globiva, and Concentrix.
How can I contact Suraj Thakur?
You can use AeroLeads to view verified contact signals for Suraj Thakur at IGT Solutions, including work email, phone, and LinkedIn data when available.
What schools did Suraj Thakur attend?
Suraj Thakur holds Bachelor'S Degree, Computer And Information Sciences And Support Services from Indira Gandhi National Open University.
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