KKapital is the garage where we innovate, create concepts and solutions, digitize your business, structure or restructure your business, grow your business whether geographically or through connecting you with strategic investors!! We don't treat you or your business as a client.....we treat you as a partner and we treat your business as we treat ours!!

Managed the Passengers’ Overflow Areas for Qatar Airways which consisted of three Entertainment zones at two different locations, Doha and Hamad International Airports during the Fifa World Cup period. The site consisted of Trampolines, Soft Play Areas, Interactive Games, VR Games, PS and PC Gaming arena.• Developing of operational and safety procedures to serve Qatar Airways standards.• Trained and mentored staff to meet the service standards set by QR.• Achievement of H&S… Show more Managed the Passengers’ Overflow Areas for Qatar Airways which consisted of three Entertainment zones at two different locations, Doha and Hamad International Airports during the Fifa World Cup period. The site consisted of Trampolines, Soft Play Areas, Interactive Games, VR Games, PS and PC Gaming arena.• Developing of operational and safety procedures to serve Qatar Airways standards.• Trained and mentored staff to meet the service standards set by QR.• Achievement of H&S certification for the attractions.• Hosted several events from site opening to closing with an average of 4000 guests per event.• Set up of procurement and logistics requirements to meet the budget. Show less

Heading the operation of the Business Unit parks and guaranteeing their proper functionality while providing leadership, coaching, and directions to the teams to direct efforts towards quality service and maximizing profit.

Provided Operations and Recruitment Consultancy to the owners and monitored the day- to-day running of operations. Enabled the redevelopment of management structure and system.

Managed the business with full responsibility for the day- to-day running of all departments. Focused on developing programs that delivered efficiency and played a leading mobilization role. Developed and implemented robust operational processes.• Developed strategic plans for optimized productivity• Reviewed and improved organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches… Show more Managed the business with full responsibility for the day- to-day running of all departments. Focused on developing programs that delivered efficiency and played a leading mobilization role. Developed and implemented robust operational processes.• Developed strategic plans for optimized productivity• Reviewed and improved organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement• Upheld standards of excellence and soaring quality• Revitalized opportunities for expansion and growth by developing new business relationships• Provided guidance and feedback to help others strengthen specific knowledge/skill areas• Managed the budgets, visitor projection and forecast. Show less

Managed and lead the park operations being fully responsible for the day-to-day running of the park. Conducted periodical trainings to maintain international water park standards. Reviewed standard operating procedures and ongoing updates on the training programs. Assisted in preparation and organization of events.• Planned and executed departmental budgets.• Managed departmental inventory and procurement needs.• Managed the Aquatics Department payroll and… Show more Managed and lead the park operations being fully responsible for the day-to-day running of the park. Conducted periodical trainings to maintain international water park standards. Reviewed standard operating procedures and ongoing updates on the training programs. Assisted in preparation and organization of events.• Planned and executed departmental budgets.• Managed departmental inventory and procurement needs.• Managed the Aquatics Department payroll and scheduling.• Recruited and trained quality employees to provide high-quality customer support.• Motivated and supervised employees.• Evaluated the performance and KPIs of assigned employees.• Designed and implemented departmental policies, procedures, goals, and objectives.• Evaluated and reported on department metrics to upper management.• Developed strategies to improve department metrics and performance. Show less

Audited the park safety and guided the management and operations team through safety and operational practices and incident/accident prevention. Structured and set up the Aquatics Department and its related training modules.Duties:• Trained the operational departments to ensure the smooth running of the park.• Full park risk assessment and health & safety reporting.• Set up, implementation and enforcement of tailored standard operating procedures.• Trained the aquatics… Show more Audited the park safety and guided the management and operations team through safety and operational practices and incident/accident prevention. Structured and set up the Aquatics Department and its related training modules.Duties:• Trained the operational departments to ensure the smooth running of the park.• Full park risk assessment and health & safety reporting.• Set up, implementation and enforcement of tailored standard operating procedures.• Trained the aquatics team up to international lifesaving standards.• Trained the guest services and security teams on customer service and satisfaction.• Auditing and mentoring of staff performance.• Trained the facility maintenance team on attractions’ trouble shooting and problem solving. Show less

Managed one of the company's teams that consisted of 4 Telemarketing agents, 5 Sales representatives and 2 Web Developers with a target of penetrating the Lebanese market to promote and intensively sell an Interactive Media system/program.• Managed a team of Telemarketers where we were securing 50+ confirmed appointments daily.• Trained and Mentored Sales agents that were securing the required deals and hitting the weekly budget all the time.• Created required webpages as per… Show more Managed one of the company's teams that consisted of 4 Telemarketing agents, 5 Sales representatives and 2 Web Developers with a target of penetrating the Lebanese market to promote and intensively sell an Interactive Media system/program.• Managed a team of Telemarketers where we were securing 50+ confirmed appointments daily.• Trained and Mentored Sales agents that were securing the required deals and hitting the weekly budget all the time.• Created required webpages as per clients requirements making sure they received WAW results.• Conducted sales meetings with the main clients to secure the deals where it was always a WIN.• Recruited and trained quality employees to create and aggressive sales team.• Achieved both personal and team's budgeted revenue on monthly basis.• Evaluated the team's performance. Show less