Issac Grunwald Email & Phone Number

Leading brand management operations across multiple Amazon brands, overseeing strategic development and operational excellence for a diverse portfolio. Responsible for driving growth, optimizing performance, and scaling operations toward the company's vision of managing 18 brands across the Amazon marketplace and beyond.Key Responsibilities:• Direct and mentor brand managers to achieve KPIs across sales, advertising efficiency, and profitability• Implement and optimize SOPs for critical processes including review management, product launches, and inventory control• Lead strategic planning for product development, market expansion, and brand positioning• Develop and execute education and training programs for brand management team• Oversee PPC strategy optimization and performance across all brands• Establish data-driven decision-making frameworks for product development and marketing strategiesNotable Achievements:• Successfully implemented comprehensive review management system improving customer feedback processes• Developed structured approach to positive review outreach increasing product ratings• Created and implemented brand manager training and development programs• Established cross-functional think tank meetings fostering innovation across brand teams• Streamlined operations through implementation of new analytics tools and reporting systemsManaging multiple Amazon brands with focus on sustainable growth, operational efficiency, and team development.

Innovative products with a ecom first focus

Dramatically scaled operations, product portfolio, and revenue at JCB MAX, a fast-growing e-commerce company.- Led a high-performing team through a period of significant expansion, growing the product catalog from launch to 30 SKUs.- Identified and unlocked niche potential, launching the company's highest-margin and most expensive product.- Pioneered the development of a completely new product category, a first for JCB MAX.- Directed a strategic omnichannel expansion, securing distribution across 6 additional online marketplaces, brick-and-mortar retail, and international markets (Canada, EU, and Japan).- Achieved explosive revenue growth, driving the company from launch to over $27 million in revenue within 3 years.- Positioned JCB MAX for a successful exit through strategic growth initiatives.

Streamlined operations through analysis of core company functionsDocumented and standardized task management system for all operations.Developed SOP and data management for customer support team.Provided daily project management and task oversight for a 10 person overseas team consisting of core business functions such as marketing, web development, design, copy, and social media.

Sales and business development.Oversee all clients accounts.Screen, Interview, and train new virtual assistants.Manage virtual assistants tickets and time tracker.Ensure on-time delivery of tasks.Document and ensure flawless onboarding of new clients.Monitor daily communications between clients and virtual assistants.Provide daily IT tech support for both New York and Philippines offices.

Fix vital bugs.Work directly with senior developers.Build new features.Converting EJS templates to React components

Developed User StoryInterviewed and on-boarded new developer team.Deployed and monitored task management system.Ensured on time delivery of the development and design team.Drafted all legal documents.Signed on new artists, as well as closed new advertisers.Obtained 2k beta users through a self developed landing page.

Oversaw all departments and operations, including the development and design teams.Developed and deployed protocol for daily task management. Hired and trained sales team.Drafted all legal documents. Obtained seed investment of $650,000 from a private investor.

Bachelor Of Arts (Ba), Liberal Arts And Sciences/Liberal Studies

Web Development Immersive, Full Stack Development

Prerequisites, Industrial And Organizational Psychology