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Issac H. is listed as Enterprise Solutions & AI based in New York, New York, United States. AeroLeads shows a work email signal at hcl.com and a matched LinkedIn profile for Issac H..
Issac H. previously worked as Service Desk Analyst at Hcltech and Network Administrator at Resource Computer Solutions. Issac H. holds Information Technology from Year Up.
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I specialize in delivering innovative cloud engineering solutions and AI-driven advancements, excelling in regulated environments such as healthcare and finance. My expertise lies in managing cloud infrastructure and deploying AI systems that meet the dynamic demands of ITIL frameworks, optimizing performance, security, and scalability. Leveraging my AWS certification and comprehensive IT training from Year Up, I craft cutting-edge solutions that blend technical precision with creativity, ensuring seamless operations.Previously, as a Zendesk Administrator at Topgolf, I significantly reduced call volumes across 60+ locations by optimizing support systems and workflows. By harnessing my certifications in AWS and site system administration, I ensured operational excellence and transformed service delivery.I am passionate about using cloud technology and AI to drive business innovation, efficiency, and superior customer experiences.
Listed skills include Leadership, Strategic Planning, Microsoft Office, Project Management, and 2 others.
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Manhattan, New York, United States
In this role, I delivered top-tier service desk support, leveraging my expertise from previous contracts with CSL Plasma and Wells Fargo. I excelled in problem-solving and customer service within high-pressure environments, such as HIPAA-compliant healthcare and online banking (ITIL framework). My adaptability proved essential in managing diverse support.
Upland, California, United States
Dallas/Fort Worth Area
Manhattan, New York, United States
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Issac H. is listed as Enterprise Solutions & AI.
AeroLeads has found 1 work email signal at @hcl.com for Issac H..
Issac H. is based in New York, New York, United States.
Issac H. has worked for Hcltech, Resource Computer Solutions, Topgolf, and New York Life Insurance Company.
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Issac H. holds Information Technology from Year Up.
Issac H. is listed with skills including Leadership, Strategic Planning, Microsoft Office, Project Management, Sharepoint, and Adobe Creative Suite.
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