Issac Leon Email & Phone Number

Ciudad De México, México

Plaza Gnp

México

• Responsible to implement the good practices framework of Agile in the systems department • Responsible to manage the strategic projects “Vision 2022” (workflows development)• Responsible to manage the budget of the projects• Responsible to communicate the project status to senior management

México

Service Delivery Manager-(SDM) Quality & Operation ExcellenceAs SDM I’m responsible to secure that the quality and cost of the services delivered from the Service Delivery Units are aligned with customer requirements (SLA) & Internal performance requirements (OLA). As a SDM I'm responsible to initiate, in coordination with the Line and Operations Managers, to identify deviations and implement improvement plans where deviations be detected.

México

The SPM is responsible to manage assigned projects to secure that project goals are met, in accordance with customer’s expectations (Time, Cost and Scope).As a SPM I'm responsible to dimensioning the project team in accordance with the workload and cost agreed in the OLA, and following the customer satisfaction. Giving follow up to the internal points agreed with the stakeholders, project team and decision board.I worked for One Ran Project (A-Movil), RAN Integration (Brasil), IWP Projects for Site Engineering (Spain), Site Optimization (RLAM) , OSS (RLAM)

Mexico D.F.

As a project manager I asses and manage the strategic project to improve the Service Level Agreement among Regenersis and manufacturers Design and implement production processes for execution of special operations, from quotation to delivery and closing assuring quality.Responsible for invoicing area, reporting financial results in a monthly basis to head quarters in Spain and England.

México

Responsible for electronic invoicing projects management.Communicate and provide visibility to internal and external customers on the projects phases status.Involved in the direct management projects (national and international in Colombia). Responsible for the internal implementation of CRM for Levicom.Responsible for the implementations of the PMO in Levicom Mexico.

México

Responsible for production programs on weekly basis for areas of Coca-Cola, dry parts, Fresca and Sprite, Managing SAP database and inventory management.Participation in group of “change control”, changing the structure to filled the additives for Diet Coke and Escuis Hierro.Responsible for leading weekly production meetings.

Maestría, Mba Orientado A Finanzas

Master Of Business Administration - Mba, Business Administration And Management, General, 2014 - 2016

Maestría En Dirección De Proyectos, Direccion De Proyectos

Best generation rate (9.85 / 10)

Ing. Industrial Y De Sistemas, Direccion De Proyectos

Best generation rate (9.67 / 10)