Issa Rocha H. Email & Phone Number

Berlín, Alemania

Responsible for building and maintaining relationships with Key Accounts in the EMEA region. Some key highlights:-Increased GMV and incremental revenue by 18%.-Led go-to-market strategies with sales and finance teams. Integrated 31 key accounts, enhancing partner retention and revenue.-Improved onboarding processes, making it three times faster. Optimized account management, sales, and brand functions, driving 25% growth in strategic partnerships.-Developed annual account plans and collaborated with FP&A on partnership forecasts.

Berlín, Berlín, Alemania

-Supporting Account Management, Sales, and Brand Management functions. -Building effective stakeholder relationships with Key Account Management, Brand, Partner Tech, and Brand Analytics.-Onboard Key Accounts and support in the first integrations.-Analyze, manage, optimize and report on existing operational processes to support: Business review and sales documents, Partner onboarding, General market research, Key account technical troubleshooting.-Identification of new touchpoints within existing accounts.-Identification of potentially valuable touchpoints within prospecting accounts.

Berlín, Berlín, Alemania

-Supporting all B2B Partners using the Supplier Administration Portal.-Troubleshooting & problem solving for operational account management tasks (cross departmental).-Actioning inventory management requests for key accounts.-Managing the business relationship with the longtail inventory-Own and manage cross departmental supply optimization projects: Unique tour guide acquisition and Supplier Payments project.-Launch initiatives to improve the supply partner experience and supplier impact (monitoring supplier behavior & onboarding new suppliers).-Business terms negotiation (commission rate, cut-off time, cancellation policy)-API related inquiries.-Supplier Inbound Acquisition Managing the following cross-functional projects: Failed-Payments optimization, Solo tour guides acquisition project.

Barcelona, Cataluña / Catalunya, España

-Attending new sales request and Management of sales processes-Direct communication with suppliers and other stakeholders to ensure an accurateoperational management-Support the B2B Global Sales on direct sourcing of new leads worldwide-Elaboration of Sales and CRM reports-Direct contribution on the commercial relationship

San Isidro District, Lima Region, Peru

-In charge of the creation of sales quotations in SAP, preparation of sales proposals for clients and elaboration of sales reports. -Support in Sales and following up with clients. -CRM support through the Salesforce platform. -Support in the Preparation of tenders.-Elaboration of Business Intelligence and Performance Reports.Achievements: Optimize processes through the creation of an App that allows to elaborate documents and sign them digitally. The initiative led to a time and cost reduction for the company.

Bachelor Of Business Administration - Bba, Ranked In The Upper Third. Graduated With Honors

Exchange Semester, Business/Managerial Economics, 1.1 Excellent

Erasmus Program in Graz, Austria

Marketing And Sales Specialization

Exchange Semester, Business Administration And Management, General, Gpa 3.7/4