Issa Tbakhi ππ¨βπ» Email and Phone Number
Issa Tbakhi ππ¨βπ» work email
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Issa Tbakhi ππ¨βπ» personal email
I am a dedicated Networks and Information Security Engineer with a strong background in network administration, cybersecurity, and IT operations. My experience spans various roles in technical consulting, security operations, and enterprise IT management, where Iβve contributed to the successful delivery of secure, scalable, and high-performing IT infrastructures.At FDM Group, I gained hands-on experience in network administration, cybersecurity analysis, and agile project management. During my time as an Operate Landscape Manager at Shell, I managed complex services supporting global business continuity, including SD-WAN, IT service management, and vendor relations. I was the go-to person for troubleshooting and decommissioning third-party network devices and ensured seamless access to applications and cloud services.As a SOC Analyst at Wizard Cyber, I specialized in threat detection and response using Microsoft Sentinel and 365 Defender, developing vulnerability assessment reports and managing security incidents for various clients. My technical proficiency includes expertise in Microsoft Azure, ServiceNow, Cisco Meraki, and security tools like Wireshark and Burp Suite.I've held certifications including Certified Ethical Hacker (CEH) and a level of knowledge in Cisco CCNA, and currently pursuing CISSP. With a passion for cybersecurity and IT infrastructure, I am always seeking ways to optimize and secure networks while advancing my skills in the ever-evolving tech landscape.
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Head Of Ai OperationsInflective AiUnited States -
Technical Operations ConsultantFdm Group Jul 2022 - Jan 2024London, Gb -
It Operations LeadShell Oct 2022 - Oct 2023London, England, GbAs an OLM, I managed services in Shell that provides connectivity to the Shell Network, Shell Data Centers, and Cloud Services. This is an Enterprise role that supports Shell's users and business to access applications, data and enables seamless collaboration and business continuity.β’ Accountable for the service delivery of wide area networks services. β’ Accountable for the service management infrastructure providers. β’ ITSM Management of configuration items in ServiceNow.β’ Responsible for the vendor service model and service level agreements.β’ Escalation point from support desk for vendor management.β’ Management, configuration and decommission of third-party access network devices.β’ Accountable for management of SD-WAN LTE SIM card services.β’ Owned the local assets and the contract holder for local contracts required for service delivery.β’ Responsible for troubleshooting networks an end user equipment. -
Soc AnalystWizard Cyber Feb 2022 - Jul 2022London, England, Gb- Logging, investigating and responding to SOC alerts using Microsoft Sentinel SIEM- Testing and evaluating new programs- Modifying policies to fix errors and improve performance- Deploying software tools, processes and metrics- Writing and contributing to security reports- Consulting with IT staff to confirm or escalate incidents and provide evidence of resolved alerts -
Customer Service ExecutiveAramex Aug 2019 - Nov 2019Dubai, Ae
Issa Tbakhi ππ¨βπ» Skills
Issa Tbakhi ππ¨βπ» Education Details
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Princess Sumaya University For TechnologyComputer Engineering Department
Frequently Asked Questions about Issa Tbakhi ππ¨βπ»
What company does Issa Tbakhi ππ¨βπ» work for?
Issa Tbakhi ππ¨βπ» works for Inflective Ai
What is Issa Tbakhi ππ¨βπ»'s role at the current company?
Issa Tbakhi ππ¨βπ»'s current role is Head of AI Operations.
What is Issa Tbakhi ππ¨βπ»'s email address?
Issa Tbakhi ππ¨βπ»'s email address is is****@****oup.com
What schools did Issa Tbakhi ππ¨βπ» attend?
Issa Tbakhi ππ¨βπ» attended Princess Sumaya University For Technology.
What skills is Issa Tbakhi ππ¨βπ» known for?
Issa Tbakhi ππ¨βπ» has skills like Leadership, Information Security, Operating System Administration, Agile Project Management, Itil, Incident Response, Logistics, Microsoft Azure, Communication, Cybersecurity Analysis, Engineering, Maintenance.
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