Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’»

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» Email and Phone Number

Head of AI Operations @ Inflective AI
United States
Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’»'s Location
Canada, Canada
Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’»'s Contact Details

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» work email

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» personal email

n/a
About Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’»

I am a dedicated Networks and Information Security Engineer with a strong background in network administration, cybersecurity, and IT operations. My experience spans various roles in technical consulting, security operations, and enterprise IT management, where I’ve contributed to the successful delivery of secure, scalable, and high-performing IT infrastructures.At FDM Group, I gained hands-on experience in network administration, cybersecurity analysis, and agile project management. During my time as an Operate Landscape Manager at Shell, I managed complex services supporting global business continuity, including SD-WAN, IT service management, and vendor relations. I was the go-to person for troubleshooting and decommissioning third-party network devices and ensured seamless access to applications and cloud services.As a SOC Analyst at Wizard Cyber, I specialized in threat detection and response using Microsoft Sentinel and 365 Defender, developing vulnerability assessment reports and managing security incidents for various clients. My technical proficiency includes expertise in Microsoft Azure, ServiceNow, Cisco Meraki, and security tools like Wireshark and Burp Suite.I've held certifications including Certified Ethical Hacker (CEH) and a level of knowledge in Cisco CCNA, and currently pursuing CISSP. With a passion for cybersecurity and IT infrastructure, I am always seeking ways to optimize and secure networks while advancing my skills in the ever-evolving tech landscape.

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’»'s Current Company Details
Inflective AI

Inflective Ai

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Head of AI Operations
United States
Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» Work Experience Details
  • Inflective Ai
    Head Of Ai Operations
    Inflective Ai
    United States
  • Fdm Group
    Technical Operations Consultant
    Fdm Group Jul 2022 - Jan 2024
    London, Gb
  • Shell
    It Operations Lead
    Shell Oct 2022 - Oct 2023
    London, England, Gb
    As an OLM, I managed services in Shell that provides connectivity to the Shell Network, Shell Data Centers, and Cloud Services. This is an Enterprise role that supports Shell's users and business to access applications, data and enables seamless collaboration and business continuity.β€’ Accountable for the service delivery of wide area networks services. β€’ Accountable for the service management infrastructure providers. β€’ ITSM Management of configuration items in ServiceNow.β€’ Responsible for the vendor service model and service level agreements.β€’ Escalation point from support desk for vendor management.β€’ Management, configuration and decommission of third-party access network devices.β€’ Accountable for management of SD-WAN LTE SIM card services.β€’ Owned the local assets and the contract holder for local contracts required for service delivery.β€’ Responsible for troubleshooting networks an end user equipment.
  • Wizard Cyber
    Soc Analyst
    Wizard Cyber Feb 2022 - Jul 2022
    London, England, Gb
    - Logging, investigating and responding to SOC alerts using Microsoft Sentinel SIEM- Testing and evaluating new programs- Modifying policies to fix errors and improve performance- Deploying software tools, processes and metrics- Writing and contributing to security reports- Consulting with IT staff to confirm or escalate incidents and provide evidence of resolved alerts
  • Aramex
    Customer Service Executive
    Aramex Aug 2019 - Nov 2019
    Dubai, Ae

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» Skills

Leadership Information Security Operating System Administration Agile Project Management Itil Incident Response Logistics Microsoft Azure Communication Cybersecurity Analysis Engineering Maintenance Network Security Network Administration Customer Service Siem Sql Python Analytical Skills Vulnerability Assessment Security Unix Professional Skills

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» Education Details

  • Princess Sumaya University For Technology
    Princess Sumaya University For Technology
    Computer Engineering Department

Frequently Asked Questions about Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’»

What company does Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» work for?

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» works for Inflective Ai

What is Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’»'s role at the current company?

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’»'s current role is Head of AI Operations.

What is Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’»'s email address?

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’»'s email address is is****@****oup.com

What schools did Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» attend?

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» attended Princess Sumaya University For Technology.

What skills is Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» known for?

Issa Tbakhi πŸ‰πŸ‘¨β€πŸ’» has skills like Leadership, Information Security, Operating System Administration, Agile Project Management, Itil, Incident Response, Logistics, Microsoft Azure, Communication, Cybersecurity Analysis, Engineering, Maintenance.

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