Issa N. Email & Phone Number

Versatile Software Engineer (PSUT) and IIBA® Member specializing in Business Analysis and Product Ownership roles, equipped with ISTQB® certification and a focus on Quality Management through Agile methodologies. Began career in real-time payments, clearing, and settlement solutions within the finance sector before transitioning focus to classifieds marketplace platforms for both Web and Mobile applications and then specializing in managing digital rights and licensing solutions for various industries, including media and entertainment.Extensive experience collaborating with clients and applications across the MENA region, including Jordan, Qatar, Egypt, Iraq, UAE, Bahrain, Palestine, Kuwait, Saudi Arabia, Oman, Seychelles, and recently reaching an international level working with global clients.Proficient in root cause analysis, critical thinking, and implementing preventive and corrective actions throughout the Software Testing Life Cycle (STLC) to uphold quality standards. Skilled in all stages of the Software Development Life Cycle (SDLC), including eliciting requirements, backlog management, documentation, and workflow modeling.Additionally, adept in user story writing, acceptance criteria definition, and prioritization techniques, facilitating sprint planning, and stakeholder management, ensuring alignment with customer needs and delivering high-quality problem-solving solutions.