Istiak Ahmed Rasel Email & Phone Number

Dhaka, Bangladesh

• Providing support and mentorship to a team of developers.• Lead and oversee the design, development, and deployment of software solutions.• Stay up-to-date with industry trends and emerging technologies to drive innovation within the organization.• Manage the performance of team members by setting goals and evaluating performance.• Perform some coding work, if needed, as per project requirements or based on the needs of the technical, support, or marketing teams.• Mentor and coach team members, fostering a culture of continuous learning and growth.• Get involved when needed on escalations on your team - respond quickly to bugs that made it into production.• Collaborate with other departments to define project requirements and ensure successful project delivery.• Identify project risks and develop mitigation strategies to ensure successful project outcomes.• Maintain project documentation and communicate project status to stakeholders.• Provide technical support and expertise to resolve complex issues and challenges.• Collaborate with cross-functional teams to architect scalable and secure software solutions.• Ensure that software solutions meet high standards of performance, reliability, and security.• Effectively communicate technical concepts and project status to both technical and non-technical stakeholders.• Participate in the scrum development process; conducting stand-ups, sprint planning, and grooming meetings.• Help identify, recruit, and onboard top engineering talent.• Collaborate with other cross-functional teams to deliver new features and capabilities.

Dhaka, Dhaka, Bangladesh

• Consult with clients to develop and document Web site requirements• Prepare mock-ups and storyboards• Develop Web site architecture and determine hardware and software requirements• Source, select, and organize information for inclusion and design the appearance, layout, and flow of the Web site• Create and optimize content for the Web site using a variety of graphics, databases, animation, and other software• Plan, design, write, modify, integrate, and test Web site related code• Conduct tests and perform security and quality controls• May lead and co-ordinate multidisciplinary teams to develop Web site graphics, content, capacity, and interactivity• May research and evaluate a variety of interactive media software products.

Dhaka, Bangladesh

1. Support a. 1st Level &2nd Level Supportb. Supported customized application and solved challenging problems in software workflow and user interface. c. Managed day-to-day Help Desk activities, Monitored, troubleshooted and resolved requests within the Service Level Agreement parameters. d. Coordinated the day-to-day activities of projects by assisting project managers and service managers e. Assisting and supporting the Project Manager in their daily duties. f. Helping the Project Manager with the development of operating procedures and report on project status. g. Coordinating with different team like testing team, data conversion, development team and business analyst for any kind of testing issues.h. Monitoring the roll-out of new software applications to ensure there are no problems2. QAa. Analyzed problems and making useful documentationb. Provided QA support for development team with new releases and code changes. c. Writing test plans, test scenarios, test cases and test scripts.d. Performing the web services testing of the Interface testing.e. Provide the different testing reports to the management.3. Project Managementa. Updating and monitoring of business and action plans. b. Providing project support to service Managersc. Involved in Coordinating projects from inception to completion. d. coordinate company resources to ensure that projects are delivered on schedule4. Requirement Capturea. Participated in group discussions on software requirements from clientsb. Reviewing, analyzing and identifying the requirements specification packages to understand the business logic and application c. Identify and define the scope of the project.5. Traininga. Developing training and briefing material b. Provide training to clientsc. Provide Training to internal resources on business requirements.

• Supported Customize application and solved challenging problems in software workflow and user interface. • Managed day-to-day Help Desk activities, Monitored, troubleshoot and resolved requests within the Service Level Agreement parameters. • Provided QA support for development team with new releases and code changes. • Implemented change requests (enhancements & defect corrections) and ensured that coding standards are adhered to at all times. This included the development and maintenance of software customizations and user interface. Obtained, installed & configured third party software components as well IT in-house support.

Dhaka, Bangladesh

Roles & Responsibilities:. Coordinated the day-to-day running of projects by assisting project managers and service managers, and also involved in the development.. Updated and monitored business and action plans. . Assisted and supported the Project Manager in their daily duties. . Provided project support to service Managers, Helped the Project Manager with the development of operating procedures and reporting on project status. . Involved in Coordinating projects from inception to completion. . Developed training and briefing material for staff.. Maintained close contact with key project members and decision-makers.. Reviewed, analyzed, and identified the requirements specification packages to understand the business logic and application.. Wrote test plans, test scenarios, test cases, and test scripts. . Performed back-end testing using SQL queries in MS SQL SERVER MANAGEMENT STUDIO for data validation and verification.. Performed the web services testing of the Interface testing.. Coordinated with different teams like the testing team, data conversion, development team, and business analyst for any kind of testing issues.. Provided the different testing reports to the management.Environment: Operating System: Windows Servers: MS Windows 2000/2003/2008.Workstations: MS Windows XP/Vista, MS.Net Framework 2.0/3.5/4.0, IIS.Database: Microsoft SQL Server 2000/2005/2008, ORACLE 8i./9i/10g/11g, Microsoft Access.

Dhaka, Bangladesh

Roles & Responsibilities:• Coordinating the day to day running of projects by assisting project managers and service managers, also involved in the development. • Updating and monitoring of business and action plans. • Assisting and supporting the Project Manager in their daily duties. • Providing project support to service Managers, Helping the Project Manager with the development of operating procedures and report on project status. • Involved in Coordinating projects from inception to completion. • Developing training and briefing material for staff. • Keeping in close contact with key project members and decision makers.• Reviewing, analyzing and identifying the requirements specification packages to understand the business logic and application • Writing test plans, test scenarios, test cases and test scripts.• Performing backend testing using SQL queries in MS SQL SERVER MANAGEMENT STUDEO for data validation and verification.• Performing the web services testing of the Interface testing.• Coordinating with different team like testing team, data conversion, development team and business analyst for any kind of testing issues.• Provide the different testing reports to the management.Environment: Operating System: Windows Servers: MS Windows 2000/2003/2008.Workstations: MS Windows XP/Vista, MS.Net Framework 2.0/3.5/4.0, IIS.Database: Microsoft SQL Server 2000/2005/2008, ORACLE 8i./9i/10g/11g, Microsoft Access.

United States

• Create and update web pages using HTML and CSS.• Managing websites within a content management system.• Site building and content migration using WordPress.• Format content, edit copy, update existing content, and publish to the web using a WordPress CMS. • Establish, maintain and enforce daily, weekly, and monthly web content production schedules, working closely with other members of the content team.• Client site building, technical troubleshooting, and maintenance of existing sites. • Design and development of new interface prototypes for various websites and applications.• Web design knowledge and experience include HTML, CSS, and FTP, graphics creation/optimization, proficiency with WordPress, Dreamweaver, FrontPage, and Adobe Photoshop.• Change website design according to client requirements.• Displaying the ability to work independently as well as part of a team in a fast-paced, high-volume environment.• Deploy WordPress website into client-server using FTP.

Dhaka, Bangladesh

Roles & Responsibilities:• Work in charge of Dhaka Centre of Dinrat.com.• Supervise the work of three staff Receive the customer call and ensure them about their order status; answer them about Product Price, Payment Method & Delivery area. • Receive the order from customer on line; assign delivery man to deliver the goods to clients. • Prepare financial statements, monitor daily cash transactions and record all financial activities. • Develop the website showing details of the existing and new products.Environment: Operating System: Windows XP, Ubuntu 8.04.Workstations: MS Office, Adobe Photoshop, Macromedia Dreamweaver, Database: MYSQL, PHPmyAdmin.

Brahmanbaria, Bangladesh

Roles & Responsibilities:• Work as Team Leader and supervise the eight computer operators.• Collected Data, Managed the Form of the Voter list, Maintained & Converted the soft copy, and sent it to the server.Environment: Operating System: Windows XP.Workstations: MS Office. Database: MYSQL, PHPmyAdmin.

Post Graduation Diploma In Computer Science, Computer Science

Bachelor Of Commerce (Hon'S), Management