Designhoch10 is an agency for web design and communication design. • Project coordination and management of projects such as the set up of a gaming-related Wikipedia platform and various websites.• Handling communication between customers, developers, and designers.• Recruitment of designers and developers (freelancers).• Setting up Social Media channels & management of various SMEs; LinkedIn B2B campaign for Amazon Incentives.

Taking responsibility for internal and external (customer) projects, such as• (further) developing and administrating websites, products, and services• planning, deploying and realizing marketing actions• optimizing and implementing processes• taking care of various social media, administration, (print) media-related tasks• analyzing previously named measurements and developing and implementing necessary adjustments• communicating, presenting and reporting to stakeholders on a regular baseAdditionally, I coordinated projects for internal technical measurements (e. g. server move, update of Office applications, ...).

With around 100 million customers and almost 500 employees, Avira is a leading global software company developing IT security solutions for professional and private use. The company is one of the pioneers in this field with over thirty years of experience. As a leading German security specialist, Avira in Tettnang near Lake Constance is one of the largest employers in the region.• Management of the Avira social media channels. Implementation of a working moderation strategy for said channels.• Development of inspiring and engaging social media strategies for the different Avira products.• Analysis of social media channels and creation of reportings.• Raising awareness for the work with and use of social media with co-workers.• Coordination with stakeholders across the company to ensure effectiveness.• Scheduling of blog articles and organization of translations.• Conception and creation of blog articles.

Travian Games is one of the world's leading browser game companies, based in Munich. The company is Bavarias’s largest employer in the games industry and its staff works on creating, marketing and supporting high-quality browser games. Products from the Travian Games portfolio are played in more than 200 countries around the world and translated into up to 42 different languages.• Setting up community management processes within the company as well as with external team members for 15 languages.• Coordinating and delivering a content strategy through the channels, creating and implementing content for social media platforms, publishing status updates and actively engaging with users on different platforms such as forums, blog, and social media.• Project management to improve the tools (admin control panel, publishing tools) of the external team members as well as setting up a Global Facebook page.• Managing online and offline events locally and internationally.• Measuring, reporting, and analyzing social communication; creating reports, detailing feedback from the community, and determining appropriate actions.

ProSiebenSat.1 Games is a subsidiary of the ProSiebenSat.1 Group focusing on the licensing and marketing of online and mobile games, as well as the acquisition of games partners throughout Europe. The company's portfolio includes, among others, S4 League, Maestia, and Florensia, as well as Europe-wide licenses to several games from Sony Online Entertainment, including DC Universe™ Online, EverQuest® II, PlanetSide® 2, Wizardry Online®, and the sequel to the EverQuest® franchise. • Management of Social media channels, campaigns, and reporting (Facebook, Twitter, Google+, Pinterest, Reddit, YouTube, etc.)• VIP and key influencer community programs, conceptualization, management, and reporting.• Conceptualization and execution of product launches and key updated for a First and Third Person Shooter.• Measuring and reporting on Community Marketing impact through traffic, sentiment, and engagement.• Delivering strategies and setting visions for Social Media across all products.• Building up, engaging, and ensuring moderation on Social networking communities.• Creating and delivering on campaigns with key success metrics such as traffic, unique reach, and engaged users.• Community Marketing in localized communities for the following nationalities: French, English, Spanish, German, Italian, Turkish, and Russian.• Acting as a senior stakeholder for Community Marketing issues and as a support role for all other areas.• Standardization, structuring, and organization of internal processes.• Mentoring new employees.• Realization and implementation of technical projects related to Community Marketing such as•• the general creation of social media channels Twitter, YouTube, and Google+ across all products•• a new forum software for all products (xenForo)•• creation of a manual/knowledge base for new employees.

Bigpoint is the largest independent browser games company in Germany. Boasting multi million euro revenues, record breaking community sizes and a product range of released and unreleased products which have varied monetization, retention/acquisition models and features. As the Senior management within a progressive Community Management department I directly managed Bigpoint’s largest community in all related fields. Leading a team of freelancers focusing on the following:• Delivering strategies and setting a vision for Social Media including networks such as Facebook, YouTube, and Twitter across all products.• Building up, engaging, and ensuring moderation on Social network communities.• Creating and delivering on campaigns for the above Social Media sites with key success metrics such as traffic, unique reach, and engaged users.• Planning and implementing in game events for thousands of people at once. For this using clear aims, metrics, ROI, and reportings.• Community Management in localized communities for the following nationalities: French, English, Spanish, German, Italian, Turkish, Russian, Polish, Danish, Swedish, Norwegian, Finnish, and Portuguese/Brazilian.• Supervision of all competitions within Community Management, acting as a senior stakeholder for Community Management issues, and as a support role for all other areas. Ensuring that key metrics and ROI are identified, delivered, and appropriate reports are generated and documented. Making sure that winners are contacted, prizes are sent out, and best practices are followed.