István Ujvári Email & Phone Number

Biatorbágy, Pest, Hungary

Creating the culture of continuous improvement as head of the customer service and change manager of the companyhttps://www.aliaxis.hu/en

Budapest, Hungary

Selling customer-proven, triple-win community solutions as dreams and if bought, fulfilling them by the help of internal and external communities -e2e community strategy, development and management, -social media superuser program, -gamification, -communication, -crowdtesting from the concept phase, -local and international service and product projects, -VOC management https://kozosseg.telekom.hu/

Budapest, Hungary

Pioneer challenge, setting up the capstones of CEX, changing the mindset, measurement, crowdtesting, customer experience projects and communication - in which establishing and maintaning -a massively visited, internal CEX news portal, -internal co-creation and -internal&external crowdtesting systems, -some heavy employee engagement, plus rebranding stream leadinghttps://www.telekom.hu/lakossagi

Budapest, Hungary

Self service related stories, CEX communication, service and product development and management

Budapest

Fighting against entropy by managing a small assistant team, the department leaders and supporting our customers, the management and employees of a 2k size organisation - project-, process-, event- and community management, employee engagement

Budapest

Internal and external communication, e.g. launching and managing the self service channels - online, IVR, wap, sms, USSD -, unified and detailed texting these, the homepage and ofc each and every customer and service related online and offline, internal and external materials, plus rebranding twice

Budapest

Doing the service and sales aikido as a Sensei - awesome fact, I'm still holding the record for the highest number of 'Man of The Year' and 'Worker of The Month' awards -, meanwhile educating the colleagues as a mentor and supporting the customer service daily and general operation as an expert

Budapest

Supporting a local World Bank project, making experimental primary school materials - e.g. writing and graphic designing workbook, teacher's book, leaflets - and educating teachers and students how to live long by the help of up-to-date, balanced diets

Budapest

As a challenge resolver doing the art of gastronomy, hospitality and people management