Isuri Perera Email & Phone Number

Niagara Falls, Ontario, Canada

St. Catharines, Ontario, Canada

• Conducted audit fieldworks for non-profit organizations (NPO) for sections including cash, accounts payable, operating expenses, and funds (operating and reserve)• Attended client sites to understand their business and to request documents to assist audits• Completed compilation engagements related to small businesses by obtaining the relevant financial information and compiling them according to relevant accounting standards• Filed T1, T2 and NPO information returns for the clients before the deadlines

Port Colborne, Ontario, Canada

• Engaged in selected sections of the audit file and performed test of details and substantive analytical procedures• Collaborated effectively with the audit team to conduct the audit smoothly within the time frame

Richmond Hill, Ontario, Canada

•Filed personal tax returns for clients and their small businesses by posting the amounts to the TaxCycle software•Discussed with clients to ensure no missing documents (i.e. medical slips, donations, property taxes, T777S forms)•Prompt response to client’s questions for their tax returns to assist them to understand potential tax benefits•Coordinated with a team to assist the final reviewer of the tax returns to complete returns before the deadline to ensure no unsatisfied clients

Newfoundland And Labrador, Canada

•Encourage respectful work environment while motivating team members to meet goals. •Train and monitor new team members and encourage to upsell products to increase store revenue. •Immediately respond to rectify issues and complaints with employees and customers during the shift by using clear communication, quick thinking, and problem solving skills. •Respond to Customer complaint and evaluate customer’s transaction to ensure the person’s order matches to give correct. •Report to the manger on team member performance to motivate them to work efficiently. •Provide an excellent and friendly customer service experience by monitoring workflow and process compliance to reduce waiting time and improve service accuracy. •Ensure all store policies and operating standards are followed (i.e.: cash, meal and break policies). •Supervise team members to ensure primary and secondary duties are completed to ensure store is operating to high standards and to ensure it is always clean to reduce cross contamination. •Making sure to adjust the volume of baking goods to reduce the food waste to maximize profits considering the number of customers during the shift.•Trained new staff on company processes, providing information on how to streamline required documentation and optimize scheduling and staff resources.

Newfoundland And Labrador, Canada

•Assisted employees to access their worker profile. •Used conflict resolution strategies to resolve problems related to new software applications. •Provided exceptional customer service by being polite, courteous, and with positive attitude. •Enhanced organizational efficiency by resolving higher number of issues.

Newfoundland And Labrador, Canada

•Supervised serving of food and trained employees. •Oversaw employees to ensure compliance to high food quality standards, cash management, and food ordering responsibilities.

Newfoundland And Labrador, Canada

•Developed and carried out a promotion plan for RADHOC’s programming. •Created and organized RADHOC events and initiatives.

Master Of Management And Professional Accountancy (Mmpa), Accounting And Business/Management

• Awarded Entrance Scholarship for $5,000 for receiving 80% average in final year of undergraduate studies • Awarded PwC Canada Fellowship.

Bachelor'S Degree, Business Administration

Financial Management/ Money and Banking •Evaluating projects on Net Present Value, Internal Rate of Return, Modified Internal Rate.

Advanced Diploma, Management Accounting

•Created Business Models and value creation using project management concepts and techniques. •Capital investment decision making, risk.

Diploma, Management Accounting

Cost accounting, budgeting, principles of taxation, financial statements