Isuru Wijesinghe Email & Phone Number

I am Isuru Wijesinghe, a dedicated professional who holds a BSc in Computer Science with a specialization in Data Analytics, conferred in 2022. With a solid academic foundation, I have cultivated a range of technical proficiencies and practical skills that are instrumental in the field of Information Technology.My tenure as an IT Support specialist at Lufthansa Airlines has been transformative. Equipped with a meticulous approach, I adeptly provide technical solutions and assistance to internal stakeholders, ensuring the seamless resolution of hardware, software, and network challenges. My ability to troubleshoot issues efficiently, both remotely and in person, underscores my commitment to sustaining operational excellence.During my tenure as an IT Analyst intern at SWISH Maintenance, I amassed invaluable experience in debugging, network monitoring, and strategic IT problem-solving. A standout achievement includes orchestrating a seamless transition from Cisco to Ubiquiti networking infrastructure, further underscoring my technical acumen. I also possess a keen acumen for data visualization, a skill which I utilized to craft a comprehensive network map encompassing 16 branches.My professional journey was initiated as a summer student technician at Bell Technical Solutions, offering me hands-on exposure to networking, telecommunications, and procurement.Spanning from 2018 to 2021, I served as a Technical Support Advisor at Dialog Axiata PLC. This role not only augmented my customer support competencies but also refined my aptitude for data-driven visualization and meticulous problem-solving.Presently, I excel as a commodities specialist at Lufthansa. Here, I navigate the complexities of customer feedback management, adeptly handle travel disruptions, and ensure expeditious resolution of various issues. My commitment to upholding confidentiality while meticulously investigating cases attests to my professionalism and integrity.Looking forward, my aspirations are set on augmenting my skill set within esteemed establishments such as Esso and Charith Stores. My ambition to cultivate leadership acumen, critical thinking, and adaptability underscores my dedication to personal and professional growth.Connect with me to explore potential synergies or to engage in insightful discourse within the dynamic realm of Information Technology and beyond.

Listed skills include Leadership, Active Learning, Video Production, Windows Server, and 50 others.