Iswandi $ Email & Phone Number

Greater Jakarta Area, Indonesia

Responsibilities:• Responsible for customer support of corporate and retails• Responsible success of customer proof-of-concepts (POCs)• Responsible for implementation of corporate products• Responsible all of projects• Lead and manage technical support and presales teams • Enhance team performance • Transfer product and technical knowledge to team• Pre-sales (technical sales presentations, architecture design solution, technical workshop )• Product… Show more Responsibilities:• Responsible for customer support of corporate and retails• Responsible success of customer proof-of-concepts (POCs)• Responsible for implementation of corporate products• Responsible all of projects• Lead and manage technical support and presales teams • Enhance team performance • Transfer product and technical knowledge to team• Pre-sales (technical sales presentations, architecture design solution, technical workshop )• Product presentation at industry events• Speak in front of audiences• Create propose for project• Create SOP and SLA for customer support • New products testerTechnical’s skills :• In-Depth technical knowledge of Kaspersky Endpoint Security for Windows, Linux, Mac, and Smartphone• In-Depth technical knowledge of Kaspersky Security for Virtualization (VMware)• In-Depth technical knowledge of VMware vshield Endpoint • In-Depth technical knowledge of Kaspersky for Windows server, Linux, FreeBSD, Novell Netware• In-Depth technical knowledge of Kaspersky for Mail Protection• In-Depth technical knowledge of Kaspersky for Internet Gateway • In-Depth technical knowledge of Unified Threat Management and Next Generation Firewall (Firewall, IDS/IPS, Web Filtering,Application Control, Traffic Shaping/QoS, Mail Protection, VPN)• In-Depth technical knowledge of Data Loss Protection (DLP) • In-Depth technical knowledge for Advanced Persistent Threat (APT)• In-Depth technical knowledge for Managed Detection and Response (MDR)• In-Depth technical knowledge for Endpoint Detection and Response (EDR)• Threat Intelligence Show less

Jakarta

Network Administrator and Data Center Support• Knowledge and capable in System Administration, troubleshooting, healthcheck, Networking, Security of Unix and Linux• Knowledge and capable in System Administration, troubleshooting, healthcheck, Networking, Security of Windows 2000/2003 Server.• Knowledge and capable in Data Center/NOC• Knowledge and capable in maintenance & monitoring Data center/NOC• Knowledge and capable with Network sercurity concept & Security device (… Show more Network Administrator and Data Center Support• Knowledge and capable in System Administration, troubleshooting, healthcheck, Networking, Security of Unix and Linux• Knowledge and capable in System Administration, troubleshooting, healthcheck, Networking, Security of Windows 2000/2003 Server.• Knowledge and capable in Data Center/NOC• Knowledge and capable in maintenance & monitoring Data center/NOC• Knowledge and capable with Network sercurity concept & Security device ( Firewall Cisco FIX/ASA, Firewall WatchGuard, VPN)• Knowledge and capable with Cisco Device ( Router, Switch, Firewall, AccessPoint)• Knowledge and capable with routing protokol (RIP, RIPv2, OSPF, IGRP, EIGRP, VLAN, etc)• Knowledge and capable with LAN/WAN, TCP/IP, Internet Aplication (HTTP, DNS, SMTP, FTP,POP3,IMAP,Proxy etc) • Knowledge with SAN Concept and TSM • Knowledge with Network monitoring (SNMP, MRTG, Orion Solar Wind, etc) • Knowledge with writing Documentation Show less

Master, Chief Information Officer, 3.53/4.00

Bachelor, Teknik Informatika, 2.95/4.00