Spearhead operational strategies to maximize revenue and minimize costs for a portfolio of 8 properties. • Oversee a team of professionals, providing leadership, guidance, and fostering a culture of accountability.• Continuously analyse revenue data and develop strategies to increase revenue streams• Monitor financial performance against budget targets and proactively identify areas for improvement.• Collaborate with cross-functional teams to ensure seamless execution of operations, from sales and marketing to maintenance and customer service.• Develop and implement standard operating procedures (SOPs) to enhance efficiency and maintain consistency across properties.• Leverage data analytics to make data-driven decisions, optimize pricing strategies, and identify opportunities for improvement.• Conduct regular performance reviews, set KPIs, and provide training and development opportunities for staff.• Act as a liaison between upper management and on-site teams, facilitating communication and aligning objectives.• Successfully manage property turnarounds, resulting in improved occupancy rates and customer satisfaction scores.

Conducted talent assessments to identify high-potential employees within the organization.-Assisted in the creation and implementation of succession plans to ensure the continuity of key positions.-Collaborated with senior HR professionals to mentor and coach high-potential employees, fostering their professional growth.-Tracked the progress of successors and high-potential employees, providing regular feedback and guidance.-Facilitated leadership development programs tailored to the needs of high-potential employees, enabling them to acquire critical skills for future leadership roles.-Evaluated the effectiveness of succession planning and high-potential development initiatives, making recommendations for improvements.

Assisted in the recruitment process by posting job openings, reviewing resumes, and scheduling interviews.Collaborated with HR team members to onboard new employees, facilitating orientation and paperwork completion.- Maintained and updated employee records, ensuring compliance with confidentiality and data protection policies.-Assisted in benefits administration, including explaining benefit packages to employees and helping with enrollment.-Participated in employee engagement initiatives, including organizing events and surveys to gather feedback.-Conducted research and contributed to HR projects, such as policy development and process improvement.-Supported HR team in day-to-day tasks, such as filing, data entry, and responding to employee inquiries.