Senior in IT infrastructure and technical support, with more than 15 years of experience in information technologies. Special attention as a leader of work teams and technical personnel, liaison with clients and end-users. Remote and on-site workSelf-taught and proactive, with great capacity and autonomy to solve various problemsAlways attentive to potential improvements, from the technical level to human interaction and customer serviceExcellent administrative and organizational skills in task execution and teamworkGeneral technical survey of equipment, from servers to end-users, including network and cloud equipmentKnowledge in Cloud services AWS, Xiaomi, and othersAdministration and maintenance of cloud and local serversVirtualization technologies: VMWare, Oracle, VB, GCE, Azure, Hyper-V, etcAdministration of Google Workspace and various web panels like CPanel, Plesk, etc.