Srinivasa Murali Krishna Sp Email & Phone Number

Irving, TX, US

Boise, Idaho, United States

• Led a team of 30+ engineers, successfully delivering multiple IT projects with high-quality outputs and timely completion.
• Developed and managed project plans, budgets, and schedules, achieving an on-time project completion.
• Provided technical guidance and mentorship to the engineering team, fostering a collaborative and innovative work environment.
• Ensured the Cloud technology stack remained current by keeping pace with the latest technologies.
• Coordinated activities related to architecting, designing, coding, testing, and deploying new applications for Novartis.
• Led the design, implementation, and maintenance of Cloud requirements for development, testing, and production environments.

Hyderabad Area, India

• Providing SaaS support primarily for the Infor LN application
• Working with Development team, raising defects and enhancement requests, responsible for Patch delivery
• Involved in deploying a multitude application utilizing almost all of the AWS stack (Including IAM, EC2, Route53, S3, ELB’s) focusing on high-availability, fault tolerance, and auto-scaling.
• Creation of AWS Route53 to route traffic between different applications
• Responsible for backups and disaster recovery for the automotive customers
• Load balancers (ELB) and used Route53 with failover and latency options for high availability and fault tolerance.

London, England, United Kingdom

• Successful implementation of regulatory projects on time and within budget: GDPR, SCA & KYC
• Continuous improvements to customer data management products ensuring uninterrupted service availability.
• Building strong and independent teams through coaching, mentoring and creating opportunities
• Resolving/ creating visibility to top management about Impediments/blockers
• Achieving great collaboration among various team
• Aligning quickly with organization transformation change

Chennai, Tamil Nadu, India

• Assisting a 30-member team in solving Job abends & online abends.
• Interacting with onsite team in handling the service requests and critical issues.
• Preparing metrics on SLA compliance as part of incident and problem management.
• Organizing a Knowledge Sharing Sessions on business applications for the entire offshore team.
• Driving weekly conference calls on the SLA compliance & backlog issues.
• Report status of the project to Management with highlights on tasks completed, tasks in progress and any potential threats to the project deliverables with recommendations on actions to be taken.

Chennai Area, India

• Handled numerous calls with Client during RA phase individually.
• Leading project, estimating, and scheduling tasks and keeping track of regular changes in requirement
• Requirement Analysis, Peer Review, System Test Plan preparation, Configuration Controller, Release Audit, preparing Defect Analysis & Post Project Review metrics.
• Done the Implementation for Barclays Bank, UAT Support, Supported for Go Live Phase and then till AMC.
• Took over application L2 Support.
• Knowledge transition to new team members

São Paulo, Brazil

• Attended BRM (Business Requirement Meeting) held in Sao Paulo, Brazil and provided valuable inputs during discussions.
• Responsible for helping clients better understand company software that the customer has purchased and how to use it efficiently.
• Onsite assignment for Brazil business to Implementation
• Install, configure and troubleshoot the software.
• Database installation and customization of the tables
• Provide production L2 support with strict SLA Compliance for Cards, AUTO & Sales Finance Cards portfolios.

Vishakhapatnam Area, India

• Responsible for coding of Software Components related to project.
• Involved designing and coding for the modules to Configure Master Data.
• Responsible for preparing project specifications for Configuration module.
• Involved in preparing Requirement Specification, Analysis, Designing the project.
• Back-end scripts like SQL, Prepared Statements and Stored Procedures
• Unit Testing of components.

Master Of Computer Applications (Mca)

Bachelor Of Science - Bs, Computer Science

Education record