Srinivasa Murali Krishna Sp Email & Phone Number

Irving, Tx, Us

Boise, Idaho, United States

• Led a team of 30+ engineers, successfully delivering multiple IT projects with high-quality outputs and timely completion.• Developed and managed project plans, budgets, and schedules, achieving an on-time project completion.• Provided technical guidance and mentorship to the engineering team, fostering a collaborative and innovative work environment.• Ensured the Cloud technology stack remained current by keeping pace with the latest technologies.• Coordinated activities related to architecting, designing, coding, testing, and deploying new applications for Novartis.• Led the design, implementation, and maintenance of Cloud requirements for development, testing, and production environments.• Collaborated with the DevOps team to automate deployment processes, reducing downtime and improving deployment speed.• Identified potential risks and implemented mitigation strategies to ensure project success.• Provided technical direction and support to the engineering team, ensuring adherence to best practices and standards.• Addressed and resolved conflicts within the team or with stakeholders promptly and effectively.• Delivered various components of infrastructure service solutions, including network connectivity and midrange server builds.• Monitored project budgets, ensured financial objectives were met and costs were controlled.• Prepared and presented regular status reports and updates to stakeholders, highlighting progress, challenges, and solutions.• Maintained effective communication with internal and external stakeholders through a clearly defined communication plan for managing overall process, status, and risk.• Drove Change Management procedures for assigned projects.• Participated in the hiring process to build a skilled and diverse engineering team.• Provided internal training and mentoring on Project Management best practices.

Hyderabad Area, India

• Providing SaaS support primarily for the Infor LN application• Working with Development team, raising defects and enhancement requests, responsible for Patch delivery• Involved in deploying a multitude application utilizing almost all of the AWS stack (Including IAM, EC2, Route53, S3, ELB’s) focusing on high-availability, fault tolerance, and auto-scaling.• Creation of AWS Route53 to route traffic between different applications• Responsible for backups and disaster recovery for the automotive customers• Load balancers (ELB) and used Route53 with failover and latency options for high availability and fault tolerance.• Plan work, roster and set deadlines to meet the agreed needs.• Performing disaster recovery and maintenance activity, a project which was highly commended by the management team.• Co-ordinate the work with the project team and delegate tasks where appropriate.• Identify and manage risks and mitigate to ensure delivery is on time.• Manage LN ST customer environments on AWS.• Respond on alerts including Disk space, CPU, memory, application service alerts.• Troubleshoot and resolve provisioning issues.• Keep documentation up to date and provide training to the team.• Communicate effectively with management, Information Services and Project Services with respect to project goals, objectives, and provide ongoing status updates to ensure their satisfaction with project results.• Managed Global monitoring and incident resolution team responsible for monitoring of cloud customer environments.• Using Logic monitor to configure cloud customer environments / individual servers to alert of down services, application errors, host down, network issues, disk space full, high CPU, memory errors, etc.• Recording and managing project issues and escalating where necessary.

London, England, United Kingdom

• Successful implementation of regulatory projects on time and within budget: GDPR, SCA & KYC • Continuous improvements to customer data management products ensuring uninterrupted service availability.• Building strong and independent teams through coaching, mentoring and creating opportunities• Resolving/ creating visibility to top management about Impediments/blockers• Achieving great collaboration among various team • Aligning quickly with organization transformation change • As part of Multi-Channel Architecture program, successfully delivered servicing journeys across all brands & Channels. • Successfully delivered a single application across the bank for easy communication to customers and manage code base efficiently. • Successfully migrated offshore channel customers from legacy application to use Internet banking application. • Implemented loan services project successfully with owning both business PM and tech PM responsibilities.• Successful in creating business case in collaboration with business executive and benefits realization with the help of responsible executives.• Presented technical solutions to top executives and secured funding.• As part of Innovation, on boarded lot of startup companies to develop proof of concepts to test technology as well as business case.• Maintain communication with project stakeholders and manage expectations.• Responsible for the project management throughout the entire project life cycle, including project initiation, project delivery, business liaison / stakeholder management, post implementation review and project close out / handover.• Preparation and maintenance of a detailed Project Plan for all activities and dependencies.• Single point of contact for the project and providing project updates to Business PM• Conducting induction training of new joiners in the team and ensuring that they become productive at the earliest.• Coordinating and managing the task deliverables of the team

Chennai, Tamil Nadu, India

• Assisting a 30-member team in solving Job abends & online abends.• Interacting with onsite team in handling the service requests and critical issues.• Preparing metrics on SLA compliance as part of incident and problem management.• Organizing a Knowledge Sharing Sessions on business applications for the entire offshore team. • Driving weekly conference calls on the SLA compliance & backlog issues.• Report status of the project to Management with highlights on tasks completed, tasks in progress and any potential threats to the project deliverables with recommendations on actions to be taken.• Monitoring the project team’s orientation covering the functional/technical aspects, coding procedures and standards, and project deliverables.• Work to develop relevant documentation and content that is beneficial to team members and peers within the organization.• Coordinate with offshore team/developers on day-to-day development and work assignment activities• Coordinate with the functional and non-functional testing teams for various activities which includes the transition of the enhancements, environment setup, test data setup, defect fixes, and signoff.• Closely work with Deployment and Release Management teams to safeguard resources and release slots, for rehearsal and implementation of the changes/releases in non-production and production• Collaborated with multiple stakeholders for user acceptance testing, non-functional testing, environment management and deployment management in various stages.• Ensuring audit and project management reviews are conducted for the project on a periodic basis and action points and NCR’s raised are closed.

Chennai Area, India

• Handled numerous calls with Client during RA phase individually.• Leading project, estimating, and scheduling tasks and keeping track of regular changes in requirement• Requirement Analysis, Peer Review, System Test Plan preparation, Configuration Controller, Release Audit, preparing Defect Analysis & Post Project Review metrics.• Done the Implementation for Barclays Bank, UAT Support, Supported for Go Live Phase and then till AMC.• Took over application L2 Support. • Knowledge transition to new team members

São Paulo, Brazil

• Attended BRM (Business Requirement Meeting) held in Sao Paulo, Brazil and provided valuable inputs during discussions.• Responsible for helping clients better understand company software that the customer has purchased and how to use it efficiently.• Onsite assignment for Brazil business to Implementation• Install, configure and troubleshoot the software.• Database installation and customization of the tables• Provide production L2 support with strict SLA Compliance for Cards, AUTO & Sales Finance Cards portfolios. • Co-ordination with Onsite Team & Support from Offshore• Knowledge transition to new team members

Vishakhapatnam Area, India

• Responsible for coding of Software Components related to project. • Involved designing and coding for the modules to Configure Master Data.• Responsible for preparing project specifications for Configuration module.• Involved in preparing Requirement Specification, Analysis, Designing the project.• Back-end scripts like SQL, Prepared Statements and Stored Procedures• Unit Testing of components.• User Interfaces in JSP, Deploying web components on Application Server.

Master Of Computer Applications (Mca)

Bachelor Of Science - Bs, Computer Science

Education record