Carlos Francisco Ferreira Email & Phone Number

State Of São Paulo, Brazil

São Paulo Area, Brazil

IT4Gov is an IT consulting and training company specialized in the main best practice frameworks, audit and process improvement.IT4Gov offers services in IT Governance, IT Service Management and training.Main skills:➢ Process implementation, structuring and management according to market good practices➢ Cost, efficiency and productivity improvement➢.

São Paulo E Região, Brasil

➢ Responsible for reviewing and voting on ISO standards related to Information Security

Accountable for COBIT 5 translations to Brazillian Portuguese.

São Paulo Area, Brazil

Responsible for review the translation of different ISACA white papers.

São Paulo E Redondezas, Brasil

Translations and reviews for the ISO 20000 Series Standards in the ABNT Committee CE 21:007.25 - Information Technology Operations.

São Paulo Area, Brazil

➢ Process implementation➢ Customer relationship➢ Team training

São Paulo Area, Brazil

➢ Cooordination of SMC team in the implementation, structuring and management of processes oriented to ITIL good practices in Latin America;➢ Relationship with global and regional Service Management Centers in order to standardize processes and procedures;➢ Responsible for the implementation of ISO 20K standard across the region (LATAM);➢ Answer for the.

São Paulo E Região, Brasil

Implementation, structuring and management of processes oriented to ITIL good practices in Latin America;Training and formation of staff teams;Awareness technical teams for adherence and correct execution of processes;Relationship with customers and business areas;

Uberlândia E Redondezas, Brasil

➢ IT Service Management Consultancy for external customers based in good practice frameworks like ITIL and COBIT➢ Team training➢ COBIT, ITIL, ISO 20000, ISO 27000 process implementation projects➢ Creation of business consulting proposals

Uberlândia E Redondezas, Brasil

➢ Responsible for manage the configuration management process in the company ➢ Planning, writing and implementation of the Configuration Management process for adoption of the standard ISO / IEC 20000 (ISO 20000) ➢ Control and audit of infrastructure components ➢ Control of software licensing for the company ➢ Corporate partnership additions and.

Uberlândia E Redondezas, Brasil

➢ Planning, writing and implementation of the Configuration Management process for adoption of the standard ISO / IEC 20000 (ISO 20000)➢ Control and audit of infrastructure components➢ Control of software licensing for the company➢ Corporate partnership additions and certifications to the company (Microsoft Gold Certified Partner)➢ Negotiation with.

Uberlândia E Região, Brasil

➢ Planning, writing and implementation of the Configuration Management process for adoption of the standard ISO / IEC 20000 (ISO 20000)➢ Control and audit of infrastructure components➢ Control of software licensing for the company➢ Corporate partnership additions and certifications to the company (Microsoft Gold Certified Partner)➢ Negotiation with.

Uberlândia E Região, Brasil

- Responsible for security of private facilities and security escort.

Brasília E Região, Brasil

- Private First Class at Brazilian Marine Corps- Fireteam leader;- Responsible for security of government facilities- Leadership training and development

Curso Superior De Tecnologia (Cst), Processos Gerenciais, 9,35

College Degree, Business Management

Business Administration

Itil Expert, Consultor Iso 20000, It Service Management

Activities and Societies: ISO/IEC 20000 Consultant Manager course Courses and certifications on ITSM and IT Governance