I Ta Chen Sun Email & Phone Number

Costa Rica

Heredia, Costa Rica

● Provide investment decisions and deliver key insights to business partners into spend and headcount through thoughtful analysis and reporting.● Define scalable financial processes around month-end and quarter-end close reporting.● Work with multiple business partners, develop an understanding of their business and translate that into operational and financial information.● Help develop various metrics to monitor the health of the business on a regular basis● Build resource/investment allocation analysis to drive better investment decisions and tradeoffs. As well as Identify and explain variances in financial reports.● Prepare accruals and variances journal entries for general ledger accounts.● Short & long-range spending planning processes.● Build strong business partnerships with the Leadership team.● Support ad-hoc management reporting and analysis, as needed.● Collaborate with the Products FP&A team and other VMware Finance teams to enhance the function’s contribution to the company. Share best practices, identify gaps, lead change, and help determine priorities.● Approving job requisitions in Workday. Aswell as purchase requisitions in Coupa.

● Resolve all types of billing disputes and inquiries for global customers ensuring accuracy with defined SLA.● Accurately review and release Invoices for all Subscription services with defined SLA● Interact with CSM, BU, Revenue team and numerous internal groups as required to support the order to invoice process.● Adhere to all the compliance guidelines includes revenue recognition, customer compliance and SOX control.● Support all quarter-end-related activities including readiness control tasks and reporting.● Review and release the monthly invoicing documents accurately pertaining to SaaS business model.● Provide and follow up on suggestions and ideas that enhance processes, customer experience and simplicity of operations.

Heredia, Costa Rica

• Work with PMs, PEs, ARs and financial team for solutions with disputes and contract registrations• Billing area administrator• Responsible of internal audits of the contracts by checking the information provided• Audit billings before processing and approving following the internal business process. • Act as point of contact for the stakeholders if any issues appears • Provide proactive and customer-relevant communications• Use Salesforce for contracts registrations

Costa Rica

• Handling from the drafting to closing the deal• Responsible of creating Purchase Orders in Ariba (SAP) to invoice the vendors• Managing critical situations and escalations• Managing and updating the account document repository ensuring accuracy and completeness• Submit the billing of the accounts before month close• Keep great net promoter score with an average of 95% from the client

Heredia, Costa Rica

• Perform as project administrator in the Industrial and Manufacture sector by managing different IBM databases • Schedule and have weekly meetings with stakeholder about the project progress• Complete various project financial administration activities according to the monthly financial cycle. • In charge of the on and off boarding of new accounts, contracts and the employees in the project• Collaborate in decreasing 30% the process of invoicing by making it more agile.

Alajuela

• A family owned business where I oversee the daily operations, ensured the whole cycle of production, delivery the best quality of our products and client satisfaction• Looked after the supplies and the inventory • Take care after the relationship with the suppliers and serve as a point of contact between the client and the directors

Licentiate Degree, Psychology

Honor Roll with a 98 average.

Bachelor'S Degree, Psychology