Italo Emmanuel Hidalgo Castillo, Mba, Msc Email and Phone Number
San Francisco, CA, US
Italo Emmanuel Hidalgo Castillo, Mba, Msc's Location
San Francisco, California, United States, United States
About Italo Emmanuel Hidalgo Castillo, Mba, Msc
Master of Science in Business Analytics, MBA and bilingual Industrial Engineer with wide experience in Sales and Commercial areas in renowned multinational companies. Also studied Logistics and Continuous Improvement in the Florida International University. Seasoned professional fueled by a relentless passion for learning and a drive to tackle new challenges head-on. I've embarked on a transformative journey, transitioning my career path to focus on the dynamic intersection of business and technology while pursuing a STEM degree in Analytics. I'm immersing myself in cutting-edge tools such as Python, R, SQL, and Machine Learning. My goal? To empower global companies to not just survive but thrive in the rapidly evolving landscape of AI-driven innovation. Looking forward to connecting with like-minded individuals in the Bay Area as well as other regions of the USA, eager to collaborate, share insights, and shape the future of technology and data-driven decision-making. Let's set off on this exciting journey together!
Italo Emmanuel Hidalgo Castillo, Mba, Msc Work Experience Details
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Part-Time ProfessorUniversidad Científica Del SurSan Francisco, Ca, Us -
Business Analytics AnalystAmerican Family Insurance Oct 2024 - PresentOrem, Utah, United States -
Power Bi ProfessorInfopucp - Pucp Sep 2024 - PresentLima Metropolitan Area -
Power Bi ProfessorCámara De Comercio De Lima Apr 2024 - PresentLima Metropolitan Area -
Part-Time ProfessorIeduca: Certus, Toulouse Lautrec Y Ucal Jun 2022 - PresentSantiago De Surco, Lima, Peru -
Part-Time ProfessorZegel Ipae Nov 2021 - PresentPueblo Libre, Lima, Peru -
Part-Time ProfessorCibertec May 2018 - PresentMiraflores -
Part-Time ProfessorEap Zamorano Jun 2024 - Jul 2024Distrito Central, Francisco Morazán, Honduras -
Data Analytics InternAngeles Investors Jun 2024 - Jul 2024Chicago, Illinois, United States -
Msc. Business AnalyticsHult International Business School Sep 2023 - Jul 2024San Francisco, California, United States -
Sales Operations ManagerTranzact Jun 2022 - Aug 2023Santiago De Surco, Lima, Perú✔ Researched, evaluated, and resolved a constant stream of technical issues via thorough troubleshooting.✔ Worked closely with agents and Performance Managers to ensure they have what they need to complete their daily tasks.✔ Held 1:1 meetings with agents and sales management team to walk them through a complicated annual Licensing certification process across the states of USA.✔ Built weekly Analysis Audits to review data to identify trends and issues aimed to design a better strategy to tackle the problems identified.✔ Updated agents profile and settings to match system and program requirements. -
Data Engineer - Business Intelligence & AnalyticsTranzact Sep 2020 - Aug 2023Santiago De Surco, Lima, Perú✔ Built data models in Power BI to integrate datasets from various sources, optimized DAX queries and reinforced information security by creating user profiles with different permissions.✔ Participated in monthly committees with business units leads based in the United States to review and work on their requirements via tickets in Jira.✔ Classified new and potential clients and made business opportunities analysis to present value proposals for the identified client niches.✔ Analyzed the churn factors in order to design strategies aimed to make policies and health plans more profitable for the company.✔ Optimized Inbound and Outbound channels management of the Call Centers by designing a more compact and agile IVR.
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English TeacherInstituto Cultural Peruano Norteamericano Oct 2022 - May 2023Miraflores, Lima, Peru -
Sr. Project AnalystHipermercados Tottus Jan 2020 - Sep 2020Surquillo✔ Led the waste reduction project as Product Owner under the Scrum methodology to implement improvements that impact on increasing the business profitability.✔ Coordinated with store managers the development and deployment of action plans to optimize the sales level, NSG and Fill Rate.✔ Prepared data for use in descriptive, predictive and prescriptive models for the decision making in the company. Also ensure its availability in the Google Cloud Platform (GCP) for easy access.✔ Created high-impact dashboards in Power BI and Tableau for KPIs monitoring meetings of the entire supermarket chain.✔ Identified repetitive processes to automate them via RPA, thus saving 60% of time to dedicate it to tasks that add greater value to the operations. -
Strategic Planning AnalystScotiabank Jul 2018 - Jan 2020San Isidro✔ Elaborated the CAPEX and OPEX budget for the execution of the Scotiabank group's projects.✔ Carried out financial analysis of Business Cases monitoring indicators such as NPV, IRR, B/C and Payback which included cross-referencing of incoming and outgoing data.✔ Responsible for the control of the operating expenses budget (general, staff, depreciation and amortization), extraordinary and capital investments (fixed assets and intangibles).✔ Analyzed past results, performed variance analysis, identified trends, and made recommendations for improvements.✔ Increased productivity by developing automated forecast reports and ad-hoc dashboards. -
Process AnalystAuna Apr 2017 - Jan 2018Surquillo✔ Gathered information on the commercial processes of the sales channels in order to outline them in flow diagrams in Bizagi.✔ Analyzed the trends of affiliations and income per sales channel and prepared the forecast of affiliations, revenues and EBITDA.✔ Generated a dashboard with KPIs for each of the sales and operations channels.✔ Controlled the quality of sales through auditing and monitoring of calls (recorded and in-situ).✔ Tracked the quality of sales through the traceability and standardization of documents.✔ Prepared weekly reports per sales channel with analysis of quality and service indicators focused on compliance with the sales methodology.✔ Participated in the development of a mobile App for the sales force performing the testing of its functionalities, detecting errors and reporting them to correct them. -
Qhse InternWsp | Parsons Brinckerhoff - Asia Pacific Jan 2017 - Mar 2017Miraflores✔ Developed documentation of the Safety System such as procedures, records, instructions, manuals, etc.✔ Monitored the proper compliance of the Safety System Programs (Audit, Noise Measurement, etc.) in all the company's facilities.✔ Collaborated in the elaboration and monitoring of the Annual Safety Training Plan of the year.✔ Directed the 5S implementation plan and the final disposal of organic and inorganic waste.✔ Applied Lean Six Sigma methodology to standardize the equipment and tools to be used according to the type of project through the DMAIC cycle, reducing time and costs in field instruments supply.✔ Follow-up of internal health and safety audits. ✔ Follow up on compliance with Peruvian legislation on Health and Safety.✔ Trained supervisors, managers, QHSE Committee and employees on Occupational Safety issues. -
Qhse InternSchlumberger Oct 2016 - Dec 2016San Isidro✔ Developed documentation of the Safety System such as procedures, records, instructions, manuals, etc.✔ Monitored the proper compliance of the Safety System Programs (Audit, Noise Measurement, etc.) in all the company's facilities.✔ Collaborated in the elaboration and monitoring of the Annual Safety Training Plan of the year.✔ Directed the 5S implementation plan and the final disposal of organic and inorganic waste.✔ Applied Lean Six Sigma methodology to standardize the equipment and tools to be used according to the type of project through the DMAIC cycle, reducing time and costs in field instruments supply.✔ Follow-up of internal health and safety audits. ✔ Follow up on compliance with Peruvian legislation on Health and Safety.✔ Trained supervisors, managers, QHSE Committee and employees on Occupational Safety issues. -
Teaching Assistant Of Industrial Engineering FundamentalsPontificia Universidad Católica Del Peru - Pucp Aug 2016 - Dec 2016San Miguel✔ Supervised and graded exams programmed during the semester.✔ Graded reading controls about important issues and current trends concerning the career.✔ Visited production plants with the students as part of guided technical tours.✔ Assessed and advised students on developing an innovative business using the CANVAS model. -
Process AssistantCorporativo Overall May 2016 - Jul 2016Miraflores✔ Led a process management project using a Balanced Scorecard to map all the indicators in the area such as response time of each psychologist to a requirement, customer satisfaction, etc.✔ Standardized documents and procedures as part of the ISO 9001 (Quality Management System) implementation.✔ Updated guidebooks through the analysis and interpretation of multiple sources of information.✔ Built a matrix of nonconformities and incidents detected in the recruitment process to carefully analyze them and suggest follow-up solutions within the continuous improvement plan.✔ Reduced recruitment process duration in 15% by proposing the redesign and optimization of the existing flow chart.✔ Administered the budget’s cash flow and generated purchase orders using the Oracle system.✔ Coordinated the criminal and address check-ups as well as taxi service with the suppliers and calculated the payment thereof monthly. -
Digital Factory / Process Industries And Drives InternSiemens Dec 2014 - Jun 2015Surquillo✔ Monitored the spare and products (geared motors, converters, PLCs, etc.) offers process and coordinated with the Quotation Center the terms of the commercial agreements per client.✔ Reduced offers delivery time in 20% thus increasing customer’s satisfaction.✔ Oversaw and kept track of the purchase orders reception in a data base. ✔ Provided support to the Commercial Area with weekly-detailed sales figures reports per business unit including forecasts and other statistical data based on historical information extracted from SAP. -
Import/Export InternConsorcio Naviero Peruano Jan 2014 - Nov 2014San Isidro✔ Updated the market statistics of the latest Import and Export operations of the customers’ portfolio in order to make Market Share and Benchmark analysis.✔ Reviewed proper allocation of costs in the SAP system with the Accounting Area.✔ Coordinated spares and imported materials nationalization with international Freight Forwarders and Customs Agents.✔ Used many of the QlikView modules, which is a powerful platform for major decision-making process.✔ Prepared monthly Import and Export revenue reports to analyze the operating and economic figures through pivot tables and charts. ✔ Worked with the Control and Security Committee to get the Business Alliance for Secure Commerce (BASC) recertification and proposed new action plans to prevent illegal traffic.✔ Scheduled sales team meetings each week and outlined the commercial agenda. -
Office SupportPontificia Universidad Catolica Del Peru Jul 2012 - Aug 2012San Miguel✔ Lectured on several occasions to freshmen about the main procedures and administrative rules stated by the University. ✔ Provided support in basic tasks such as distributing forms, counting the number of attendants, collecting and filtering the data in Excel for the office’s record.
Italo Emmanuel Hidalgo Castillo, Mba, Msc Education Details
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Business Analytics
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Master Of Business Administration - Mba -
Big Data & Business Analytics -
Business Intelligence & Analytics -
Industrial Engineering
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Project Management
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Lean Six Sigma -
Ingeniería Industrial
Frequently Asked Questions about Italo Emmanuel Hidalgo Castillo, Mba, Msc
What company does Italo Emmanuel Hidalgo Castillo, Mba, Msc work for?
Italo Emmanuel Hidalgo Castillo, Mba, Msc works for Universidad Científica Del Sur
What is Italo Emmanuel Hidalgo Castillo, Mba, Msc's role at the current company?
Italo Emmanuel Hidalgo Castillo, Mba, Msc's current role is Part-time Professor.
What schools did Italo Emmanuel Hidalgo Castillo, Mba, Msc attend?
Italo Emmanuel Hidalgo Castillo, Mba, Msc attended Hult International Business School, Centrum Pucp, Escuela De Organización Industrial, Postgrado Upc, Pontificia Universidad Católica Del Perú, Pontificia Universidad Católica Del Perú, Florida International University, Pontificia Universidad Católica Del Perú.
Who are Italo Emmanuel Hidalgo Castillo, Mba, Msc's colleagues?
Italo Emmanuel Hidalgo Castillo, Mba, Msc's colleagues are Sumanth G, Derek Staley, Julie Pizinger, Darielle Mcgriff, Brian Magiera, Clf, Lutcf, Bobby Bean, Jackson Jellah.
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