- Working with diverse clients in the domains of culture and academia, including Lev Cinema, Oranim College and The Coral World Underwater Observatory.- Executed tasks involving the evaluation of creatives, analysis of customer feedback, handling requests, and engaging in conversations across various channels- Operated initiatives with clients of all sectors, including manual reach outs via email and one-on-one calls at all stages of the client journey- Responsible for weekly meetings with the clients to demonstrate goal achievement- Developed and maintained strong relationships with key clients, resulting in increased account retention and upselling opportunities.- Established and maintained strong relationships with suppliers, resulting in improved inventory management and cost savings.- Collaborated with digital media companies such as Walla, Mako, and Ynet to execute digital campaigns for various clients

- Working with high budgets for clients such as ACE, Brimag LG, and Maccabi Healthcare Services.- Effectively communicated with cross-functional teams to ensure timely and successful delivery of client projects.- Conducted regular business reviews with clients to assess satisfaction, address concerns, and identify areas for improvement.- Built and maintained strong relationships with clients.- Developing and implementing strategic and creative campaigns from the initial brief to the final deliverable.- Provided training for new account managers.

- Supervised and trained a team of employees, ensuring efficient shift operations and customer satisfaction.- Demonstrated strong problem-solving skills, resolving conflicts and addressing customer complaints in a timely manner.- Developed and implemented new training programs to enhance the skills and performance of staff members

- Strong customer service skills, addressing inquiries and resolving complaints with professionalism.- Training new employees.- Meeting sales targets.