▪ Managed IT services for a 24/7 operation across six major U.S. cities, ensuring seamless technology support for over 1,000 users▪ Collaborated with C-level executives to define IT strategies that supported business goals and innovation.▪ Efficient in building and managing third-party technology partners to successfully achieve business IT strategic goals.▪ Built, mentored, and retained a top-performing team of IT professionals, driving the successful management and support of IT operations across multiple locations▪ Oversaw the implementation of a comprehensive IT security strategy.▪ Efficient as a Vendor Management, implementing rigorous vendor management process, managing a portfolio of 30 vendors and cutting cost by 25% by negotiating new/renewal contracts.▪ Monitored and analyzed IT performance metrics to improve SLA performance by 30% in the first 2 years.▪ Delivered IT infrastructure projects, including Network Systems, Integrated Security Systems, VoIP, and A/V, on time and under budget across five cities—New York, Los Angeles, Detroit, Boston, and Miami—supporting company startups and expansion, and driving an increase in company’s operational capacity.▪ Partnered with technology vendors to design, develop, and deploy integrated SaaS solutions, resulting in a 20% increase in operational productivity and significantly enhancing service offerings across the company.▪ Effectively assisted the DO & CO Events team during Formula 1 events across the US.▪ Drove successful collaboration with global teams across Austria, Germany, the UK, Turkey, and Spain, completing international projects on time and within budget.▪ Oversaw the execution and approval of all IT related purchasing.

DO & CO The Gourmet Entertainment Company – A passion for hospitalityCulinary delights on every banquet floor and in the sky: As a listed Austrian company with the three business segments of Airline Catering, International Event Catering and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate 28 locations in 10 countries on three continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. The most important ingredient in our premium recipe is our staff of 10,000 employees, each and every one of whom has a strong personality and a passion for hospitality. They shape our company with their personal dedication and commitment. We give our all to provide them with an environment in which they can realise their full potential. New York | London | Chicago | Barcelona | Istanbul | Milan | Kiev | Berlin | Frankfurt | Munich | Warsaw | Paris | Seoul | ViennaSpecialtiesInternational Event Catering, VIP Hospitality, Airline Catering, Brand partnerships, Gourmet Food

▪ Resolved network related issues for offices in NY and Chicago.▪ Manage Windows Servers installation, configuration, server roles, server shares, virtual servers, AD OU structure▪ Installed, maintained, imaged, configured, and deployed Mac and Windows computers with required peripherals (printers, software, email network drives, etc.)▪ Managed active directory users & computers, resetting passwords, managing account memberships, creating & managing user ▪ Executed running and patching network cable projects to the main distribution and intermediate distribution frame▪ Installed, setup and configure network surveillance hardware▪ Supported devices such cell phone, audio/video equipment, VoIP phones and web conferencing▪ Managed and maintained an inventory of computer and technology assets▪ Provided occasional after-hours support▪ Developed training documentation and user guides for common user issues▪ TSA compliance to support the network system at the Emirates Lounge in Terminal 4 JFK Airport

The City Tech Alumni Association was established to help promote the interests and well being of the College, its students and alumni. Association programs and related activities serve to cultivate interest and encourage involvement in the larger life of the College on the part of graduates and other former students.

Providing Information Technology professionals for consulting, permanent and project-based requirements nationally, we offer over twenty years of experience in varied industries including pharmaceutical, financial, insurance, telecommunications, retail, manufacturing, and system integration.