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Michael D. Email & Phone Number
Cloud Platform Engineer
at
Integrity
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Cloud Platform Engineer
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size
Who is Michael D.? Overview
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Quick answer
Michael D. is listed as Cloud Platform Engineer at Integrity, a company with 87 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for Michael D..
Michael D. previously worked as IT Operations System Administrator II at Integrity and Sr. IT Support Engineer at Integrity. Michael D. holds Associate Of Science - As, Information Technology from Brigham Young University - Idaho.
Company email context
Email format at Integrity
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Integrity
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Profile bio
About Michael D.
Experienced IT Operations System Administrator with over 5 years of expertise in supporting and managing complex IT environments for executive teams, large-scale enterprises, and cross-functional teams. Skilled in macOS and iOS device management, network administration, cloud migrations, and systems optimization, I specialize in enhancing operational efficiency, streamlining workflows, and ensuring robust IT infrastructure.Proven track record in providing high-level Tier 3+ support for over 300 end users, leading and mentoring technical teams, and driving successful IT projects from inception to completion. Adept at managing MDM solutions (Jamf, Meraki), administering virtual infrastructure (VCenter, Proxmox), and implementing SaaS applications to increase productivity and security. Highly experienced in cloud environments, identity management systems (Okta, Active Directory), and data management solutions (SharePoint, Dropbox).With a strong foundation in security and compliance, I have successfully implemented secure device management practices, optimized system upgrades, and managed enterprise-level systems for both on-premises and cloud-based infrastructures. I am passionate about fostering collaborative team environments, improving processes, and ensuring seamless IT support operations.Key strengths include:Jamf Pro for macOS/iOS administrationMeraki Network and VCenter administrationProject management and cross-department collaborationCloud migrations and system upgradesMDM management, including Meraki and Google WorkspaceStrong communication and executive support experience
Current workplace
Michael D.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Integrity
11 roles · 13 years
Michael D. work experience
A career timeline built from the work history available for this profile.
It Operations System Administrator Ii
CurrentProvided primary support for executive team leadership, including C-level executives.Acted as the primary MDM (Jamf) Engineer for macOS and iOS devices.Implemented secure rotating Mac admin passwords with Extension Attribute reporting.Fully configured a new Jamf instance for the parent company, enhancing device management.Developed and implemented.
Oct 2022 - Present
Sr. It Support Engineer
Led team and provided Tier 3+ escalated support, ensuring swift issue resolution.Administered Macs using Jamf Pro and Apple Business Manager.Implemented and administered SaaS applications for enhanced productivity.Organized and managed IT projects, ensuring timely and successful completion.Led and mentored team members, fostering a collaborative environment.
Mar 2022 - Nov 2022
It Support Engineer Iii
Provided escalated local and remote support for over 300 end users.Administered Meraki network, including switching, firewalls, and wireless configurations.Managed Okta identity platform for secure user authentication.Administered M365 and Active Directory for efficient user and resource management.Enhanced team leadership practices and improved team.
Oct 2021 - Mar 2022
It Support Manager
Led IT support for top executives, ensuring high-level service and responsiveness.Supported daily operations of over 1000 endpoints, 2500 end users, and 30+ servers.Migrated hosts and servers from onsite to cloud environments, enhancing scalability.Maintained data center and endpoint hardware, including servers, switches, and firewalls.Improved support.
May 2020 - Oct 2021
It Support Analyst Ii
Provided direct support to top C-level executives and their support staff.Enhanced Help Desk functions and support processes for improved efficiency.Created comprehensive documentation for Help Desk duties, processes, and policies.Administered Mac OS patching and package deployment using JAMF Pro.Managed PC patching and package deployment using.
Oct 2018 - May 2020
Desktop Support Engineer / Executive Assistant
Served as the primary contact for 18+ business units handling all support requests.Imaged and shipped 100+ units monthly using ninite tools for businessManaged Windows Server Storage and Active Directory administration for all business unitsParticipated in Change Management procedures working as a US Government contractor.Followed ITIL infrastructure to.
Jul 2016 - Oct 2018
Assistant Service Manager
Managed a team of 10-15 technicians, ensuring efficient workflow and productivity.Greeted customers and directed them based on their needs.Completed work orders and invoicing for each vehicle promptly.Communicated effectively with guests to provide optimal solutions.Accurately completed and processed legal documents between dealer and customer.Coordinated.
2014 - 2016
~2 yrs
Sales Team Assistant
2013 - 2014
~1 yr
Help Desk Specialist I / Administrative Assistant
Respond to IT Support Requests: Receive and log incoming support tickets or calls, either via phone, email, or a ticketing system, from end-users needing assistance.Diagnose and Troubleshoot Basic Issues: Troubleshoot common hardware and software problems, such as login issues, printer malfunctions, network connectivity problems, or software.
Aug 2010 - May 2011
Grocery Store Cashier
Processed an average of 125 customer transactions per day, ensuring accuracy in cash handling, credit/debit transactions, and digital payments.Delivered exceptional customer service by greeting customers, answering inquiries, and resolving issues promptly and courteously.Operated the point-of-sale (POS) system to scan items, process payments, and apply.
Jul 2007 - Sep 2009
Team & coworkers
Colleagues at Integrity
Other employees you can reach at integrity.com. View company contacts for 87 employees →
LH
Lisa Heckethorn
Colleague at Integrity
Anza, California, United States, United States
View →
RJ
Robert Johnson
Colleague at Integrity
Arlington, Washington, United States, United States
View →
CC
Curt Clyne
Colleague at Integrity
Perris, California, United States, United States
View →
MK
Matthew Knudson
Colleague at Integrity
Coeur d'Alene, Idaho, United States, United States
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KK
Kendall Klemper
Colleague at Integrity
Clackamas, Oregon, United States, United States
View →
MT
Mom Turner
Colleague at Integrity
Everett, Washington, United States, United States
View →
MS
Matt Sato
Colleague at Integrity
Federal Way, Washington, United States, United States
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DL
Don Loux
Colleague at Integrity
Grass Valley, California, United States, United States
View →
LS
Lorie Speed
Colleague at Integrity
Glendale, Arizona, United States, United States
View →
PB
Pastor Bryant & Judy Lagoe
Colleague at Integrity
Sterling, New York, United States, United States
View →
Lisa Heckethorn
Colleague at Integrity
Anza, California, United States, United States
View →
RJ
Robert Johnson
Colleague at Integrity
Arlington, Washington, United States, United States
View →
CC
Curt Clyne
Colleague at Integrity
Perris, California, United States, United States
View →
MK
Matthew Knudson
Colleague at Integrity
Coeur d'Alene, Idaho, United States, United States
View →
KK
Kendall Klemper
Colleague at Integrity
Clackamas, Oregon, United States, United States
View →
MT
Mom Turner
Colleague at Integrity
Everett, Washington, United States, United States
View →
MS
Matt Sato
Colleague at Integrity
Federal Way, Washington, United States, United States
View →
DL
Don Loux
Colleague at Integrity
Grass Valley, California, United States, United States
View →
LS
Lorie Speed
Colleague at Integrity
Glendale, Arizona, United States, United States
View →
PB
Pastor Bryant & Judy Lagoe
Colleague at Integrity
Sterling, New York, United States, United States
View →
3 education records
Michael D. education
Associate Of Science - As, Information Technology
Brigham Young University - Idaho
Pathway Certificate, General Studies
Brigham Young University - Idaho
High School Diploma, Information Technology
Northridge High School
FAQ
Frequently asked questions about Michael D.
Quick answers generated from the profile data available on this page.
What company does Michael D. work for?
Michael D. works for Integrity.
What is Michael D.'s role at Integrity?
Michael D. is listed as Cloud Platform Engineer at Integrity.
Where is Michael D. based?
Michael D. is based in Dallas-Fort Worth Metroplex, United States, United States while working with Integrity.
What companies has Michael D. worked for?
Michael D. has worked for Integrity, Advanced Health Care, Larry H. Miller Group Of Companies, Adams And Associates, Inc., and Lithia Motors, Inc..
Who are Michael D.'s colleagues at Integrity?
Michael D.'s colleagues at Integrity include Lisa Heckethorn, Robert Johnson, Curt Clyne, Matthew Knudson, and Kendall Klemper.
How can I contact Michael D.?
You can use AeroLeads to view verified contact signals for Michael D. at Integrity, including work email, phone, and LinkedIn data when available.
What schools did Michael D. attend?
Michael D. holds Associate Of Science - As, Information Technology from Brigham Young University - Idaho.
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