Experienced IT Operations System Administrator with over 5 years of expertise in supporting and managing complex IT environments for executive teams, large-scale enterprises, and cross-functional teams. Skilled in macOS and iOS device management, network administration, cloud migrations, and systems optimization, I specialize in enhancing operational efficiency, streamlining workflows, and ensuring robust IT infrastructure.Proven track record in providing high-level Tier 3+ support for over 300 end users, leading and mentoring technical teams, and driving successful IT projects from inception to completion. Adept at managing MDM solutions (Jamf, Meraki), administering virtual infrastructure (VCenter, Proxmox), and implementing SaaS applications to increase productivity and security. Highly experienced in cloud environments, identity management systems (Okta, Active Directory), and data management solutions (SharePoint, Dropbox).With a strong foundation in security and compliance, I have successfully implemented secure device management practices, optimized system upgrades, and managed enterprise-level systems for both on-premises and cloud-based infrastructures. I am passionate about fostering collaborative team environments, improving processes, and ensuring seamless IT support operations.Key strengths include:Jamf Pro for macOS/iOS administrationMeraki Network and VCenter administrationProject management and cross-department collaborationCloud migrations and system upgradesMDM management, including Meraki and Google WorkspaceStrong communication and executive support experience