Brice Smith is the IT Strategist who leverages technology to achieve greater profits for his small business clients.“People talk about building a better mousetrap. What about stopping the mouse so we don’t even need the mousetrap?” Brice said. To identify the root cause of a technical issue (and “stop the mouse”), Brice consults with business owners and collects data. He then identifies, recommends, and implements the right technology solution for their business goals. “How can technology be a profit center, rather than a cost center?” Brice asks when identifying solutions. For one client, he integrated point of sale (POS) software with construction software (Vista by Viewpoint), which streamlined data collection and improved cash flow. “You have been the best to work with and the most knowledgeable in doing what makes the most sense for our business,” said the company president. Once a solution is implemented, Brice uses a system of checks and balances, including a final follow-up with the client to ensure the situation is resolved. “The IT services industry is not just about delivering technical support or fixing computer problems, it is about the entire client experience. It is about the relationship we build with our clients and the value we can add to their business,” Brice said.Clients agree. “The recommendations that are given for the products that we use are right on and have made our office run better. They are professional and their customer service is fantastic,” said one realtor client.Specialties / Expertise: - Cloud, email, voice, and disaster recovery solutions- Resolving complex technical issues related to networking, software, and hardware- Lean / Six Sigma Green Belt- Certificate of Advanced Networking Technologies- MSP (Managed Services Provider) and IT Services- Entrepreneurial mindset