Supporting UK clientsHands on experience in Cisco MerakiTroubleshooting the end user vpn issue

🔥 Firewall and Network Expertise:Proficiently managed Palo Alto firewall administration, including firewall clustering (HA).Hands-on experience with Palo Alto firewall models such as PA440, PA450, PA460, PA3220, and Panorama.Monitored performance and security using the 'SolarWinds' tool.Conducted in-depth analysis and cleanup of existing firewall rules.Developed comprehensive migration and test plans for seamless transitions.Provided valuable training and continuous maintenance for network infrastructure.🌐 Network Configuration Proficiency:Skillfully established basic policies, zones, and NAT policies for internet usage within the firewall.Expertise in VLAN configuration to effectively segment network traffic.Implemented Link Aggregation (LAG) to optimize link redundancy and enhance bandwidth.Successfully set up Virtual Chassis for streamlined management of multiple switches as a single logical device.Expanded experience to include Juniper SRX Series and Ex Series Switches, Aruba 6100 and 6000 switches, and Aruba Access Points 505 and 506.🚀 Key Skills:Firewall AdministrationProficiency in OSPF Routing ProtocolEffective Management of Ticketing SystemsExpertise in Asset ManagementIT Management ExcellenceFamiliarity with GLPI (Asset and Help Desk Management)Active Directory AdministrationImplementation of Internet Security MeasuresRouting ExpertiseKnowledge of Internet Protocol Suite (TCP/IP)Familiarity with Amazon Web Services (AWS)Awareness of Cybersecurity PracticesWindows Server ManagementCompetent Linux System AdministrationTechnical Support ExcellenceProficiency in Network Administration

🔍 Network and System Support Experience:Provided essential support to the Network Core Team.Monitored leased line connectivity across business units, promptly addressing issues through ticket resolution.Managed network devices at the DR using PRTG for optimized performance.Offered end-user network support, including diagnostics and troubleshooting.Effectively administered and configured Fortinet firewall at the DR.Proficiently handled access control lists (ACLs) for enhanced network security.💻 Desktop, Server, and Printer Support Experience:Demonstrated comprehensive proficiency in DNS, DHCP, and Active Directory.Installed and provided support for Mac, Windows, and Linux operating systems.Expertly configured printers and essential software for daily operations.Delivered comprehensive support for Microsoft Office Suite and Adobe Suite applications.📊 Reporting and Collaborative Experience:Produced various operational reports for effective management decision-making.Actively participated in architectural, design, and planning meetings to drive productivity improvements.Possess a robust hardware knowledge base, including computers, laptops, and peripherals such as printers and scanners.

💻 Service Engineer:Diligently maintained office equipment, including computers, printers, and copiers, resulting in a remarkable 10% increase in operational efficiency.Skillfully performed office-related tasks and undertook the repair of telephone systems, CCTV setups, DVRs, and DTH boxes, ensuring seamless office operations.Collaborated with both wholesale and retail customers, playing a pivotal role in supporting sales initiatives by resolving customer inquiries promptly and effectively.