Director Of Operations
CurrentManage a team of installers, plan and direct software implementation projects (Property Management System, Point-of-Sale System, Sales & Catering, Stock control, Spa management software) within Russia and Eastern Europe.Analyze gaps in software functionality and suggest further development of the product (PMS/CRM for Hospitality). Create training plans,User Manuals, training documentation.Prepare and perform software sales presentations.Provide internal trainings for company installers (Train the Trainer) and sales managers. Perform training needs analysis for Customers. Supervise finance department and control A/R, A/P, manage execution of software and services contracts.Sell software maintenance services to existing customers.Recruit and train office staff.