Irina Tikhonova Email and Phone Number
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Irina Tikhonova personal email
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15 years in Hospitality managing various projects, including (but not limited to) software installations, user trainings, customer service and support, software QA.Direct experience with HR Compensation & Benefits and HR Training & Development.Software knowledge: eptome PMS/POS, Sales & Catering, Premier Spa+, Libra OnDemand CRM/Newmarket HRM, salesforce.com.
Libra Hospitality
View- Website:
- librahospitality.com
- Employees:
- 22
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Director Of OperationsLibra Hospitality Feb 2002 - PresentManage a team of installers, plan and direct software implementation projects (Property Management System, Point-of-Sale System, Sales & Catering, Stock control, Spa management software) within Russia and Eastern Europe.Analyze gaps in software functionality and suggest further development of the product (PMS/CRM for Hospitality). Create training plans,User Manuals, training documentation.Prepare and perform software sales presentations.Provide internal trainings for company installers (Train the Trainer) and sales managers. Perform training needs analysis for Customers. Supervise finance department and control A/R, A/P, manage execution of software and services contracts.Sell software maintenance services to existing customers.Recruit and train office staff. -
Software Installer And TrainerLibra Hospitality Oct 1999 - Feb 2002Installed Property Management System, Sales & Catering System (configuration, staff training, live support) in Russia, CIS countries, Baltics and Eastern Europe.Conducted post installation trainings for management and all levels of employees in hotels. Analyzed gaps in software usage, prepared reports on training needed.Performed software QA and customer support.Participated in IT seminars as a speaker. -
Training & Development SpecialistRj Reynolds Jan 1999 - Sep 1999Assisted in HR trainings preparation and implementation.Conducted internal trainings.Analyzed personnel training needs. -
Compensation & Benefits SpecialistRj Reynolds Nov 1997 - Jan 1999Created job descriptions.Performed job analysis based on Hay job evaluation methodology.Maintained benefits programs for employees.
Irina Tikhonova Skills
Irina Tikhonova Education Details
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English Language And Intercultural Communication, Teaching
Frequently Asked Questions about Irina Tikhonova
What company does Irina Tikhonova work for?
Irina Tikhonova works for Libra Hospitality
What is Irina Tikhonova's role at the current company?
Irina Tikhonova's current role is Director of Operations at Libra Hospitality.
What is Irina Tikhonova's email address?
Irina Tikhonova's email address is it****@****tec.com
What is Irina Tikhonova's direct phone number?
Irina Tikhonova's direct phone number is +749578*****
What schools did Irina Tikhonova attend?
Irina Tikhonova attended Moscow State Linguistic University.
What are some of Irina Tikhonova's interests?
Irina Tikhonova has interest in Children.
What skills is Irina Tikhonova known for?
Irina Tikhonova has skills like Training, Hospitality, Salesforce.com, Management, Hotels, Team Management, Hospitality Management, Property Management Systems, Recruiting, Crm, Sales Management, Sales.
Who are Irina Tikhonova's colleagues?
Irina Tikhonova's colleagues are Евгений Оськин-Берников, Anna Kovaleva, Elena Marchenko, Julia Goltyakova, Виктория Задорожная, Андрей Барменков, Дарья Пуйто.
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