Iting W. Email & Phone Number

Venlo, Li, Nl

Venlo, Limburg, Netherlands

-Finance Reporting: Compiled and generated finance reports, ensuring accuracy and timely submission to support the company’s financial decision-making processes.-Purchasing Responsibilities: Managed procurement processes, handled vendor relations, negotiated pricing, and maintained optimal inventory levels.-HR Support: Assisted with recruitment, onboarding, employee records management, and benefits administration. Coordinated interview schedules, facilitated new hire orientations, and ensured employee records were up to date.-Employee Relations: Acted as the point of contact for employee inquiries, offering guidance on HR policies, benefits, and workplace concerns while fostering a positive work environment.-Payroll and Benefits Administration: Supported payroll processing by verifying timesheets, resolving payroll-related queries, and ensuring timely salary disbursements. Assisted with employee benefits programs.-Customer Service Excellence: Provided exceptional customer service by addressing inquiries and resolving issues to maintain high client satisfaction.-General Office Management: Managed daily office operations, including scheduling, correspondence, and supplies management, ensuring an organized and productive environment.-Invoice Management: Created and managed invoices to ensure accurate billing and seamless financial operations.-Multifaceted Role: Took on diverse responsibilities across the organization, contributing to overall operational efficiency in areas ranging from customer service to purchasing and administrative functions.

New York, United States

In my role as an Amazon Marketplace Operations Specialist at JHFAIR INC, I was responsible for a variety of crucial tasks to ensure the seamless management of our Amazon FBA operations and product listings. My responsibilities included:- Amazon FBA Shipment Reconciliation: Regularly tracked and reconciled inventory receipts at Amazon's warehouses, ensuring accurate crediting for items lost or damaged, and resolving discrepancies to maintain optimal inventory levels.- Product Listing Creation & Optimization: Created and optimized product listings on Amazon to enhance visibility, accuracy, and searchability, driving better sales performance and customer engagement.- Product Database Coordination: Mapped and aligned Amazon product titles with our vendor catalog, ensuring consistency and accuracy across our product database and enhancing operational efficiency.- Operational Support: Provided support for additional operational tasks related to Amazon marketplace management, including vendor communications, inventory management, and performance analysis.- Design and Aesthetics: Utilized strong proficiency in Photoshop to enhance product images and listings, contributing to a visually appealing and effective online presence.This role required a keen attention to detail, strong organizational skills, and the ability to multitask effectively, ensuring that our Amazon marketplace operations ran smoothly and efficiently.

Venlo, Limburg, Netherlands

As an Operations Management Specialist at Radtec B.V., I was instrumental in optimizing operational processes and supporting organizational goals. I assisted with human resources functions, including recruitment, onboarding, and employee development, to foster a productive and cohesive work environment. I tackled complex operational challenges through strategic problem-solving, implementing solutions to enhance efficiency. I managed global product management tasks, collaborating with international teams to oversee the product lifecycle from development to market introduction. Additionally, I supervised warehouse operations, ensuring effective inventory control and adherence to safety standards. My role also involved enhancing international logistics processes by optimizing supply chain management and coordinating with global partners.

Tainan City, Taiwan

Delivered exceptional customer service and managed key aspects of sales operations. I assisted customers with product selection, addressed inquiries, and resolved issues, ensuring a high level of satisfaction. I was involved in managing sales processes, executing promotions, and maintaining inventory control to achieve revenue targets. Additionally, I handled scheduling and shift planning, coordinating staff rosters to ensure optimal coverage and operational efficiency. I also managed product-related tasks, such as organizing displays and ensuring product availability. By focusing on building strong customer relationships and utilizing problem-solving skills, I enhanced the overall shopping experience and fostered brand loyalty.

Tainan City, Taiwan

As a Marketing Teaching Assistant during my third year at university, I supported the marketing faculty and fellow students in various capacities:- Assisted with Course Content: Helped in preparing and organizing course materials, including lecture slides, assignments, and exams.- Student Support: Provided guidance and tutoring to students, clarifying complex concepts and offering additional resources to enhance their understanding of marketing principles.- Grading and Feedback: Evaluated student assignments and exams, providing constructive feedback to help improve their performance.- Classroom Management: Assisted in maintaining a productive and engaging classroom environment, facilitating discussions and activities.- Administrative Duties: Managed course-related administrative tasks such as attendance records and scheduling office hours.

Tainan City, Taiwan

Contributed significantly to sales operations and customer service excellence. I implemented visual merchandising strategies that enhanced the store’s presentation and attracted customers. My role required leveraging comprehensive product knowledge to assist customers effectively, provide recommendations, and support informed purchasing decisions. I managed the sales process from customer engagement through to checkout, ensuring a smooth and positive shopping experience. I was committed to delivering high-quality customer service by addressing inquiries and resolving issues promptly. Additionally, I worked collaboratively with team members to support store operations, including inventory management and executing sales promotions.

Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, International Business

Activities and Societies: Friendship / GoodWill Ambassador Club Mountain Climbing Club