Oversaw daily operational activities, with keen focus on ensuring seamless execution and achieving optimal outcomes. Led and supervised security operations organization, while guiding team towards excellence. Assessed and advocated novel security technologies, processes, and methodologies for driving innovation. Spearheaded development, proposal, and implementation of password policies, encompassing complexity, length, and duration prerequisites for privileged and non-privileged accounts organization wide. Pioneered adoption and execution of public key infrastructure across entire organization to enhance security measures. Drafted, executed, and maintained enterprise security controls and associated infrastructure, including OS hardening, validation of OS templates, and validation post-major security tool patching. Managed privileged access for all end users. Contributed as a key member of the Chef governance committee, diligently reviewing Chef code from business units and application teams before deployment. Administered enterprise-wide root administrator passwords for ensuring strict compliance with policy-mandated password rotation.• Trained and mentored department members for fostering growth and expertise.• Managed root administrator passwords for remote management consoles with precision.• Established and enforced security policies and procedures for organizational compliance.• Facilitated privileged access and entitlements through sudo and Active Directory groups.• Evaluated and swiftly responded to identified security threats for bolstering overall security posture.• Formulated and conveyed security tool and capability strategy for ensuring alignment with objectives.• Developed automation code; shell scripting to support security department and various enterprise departments.

Steered security policy management, risk mitigation, and disaster recovery protocols and controls. Adapted and improved system security functionalities, while ensuring and maintaining compliance. Supervised and bolstered intrusion detection, vulnerability assessments, penetration testing, and system access controls.• Swiftly responded to intrusion detection alerts, ensuring immediate action.• Analyzed data, discerned risks, and proposed remedies for security risk mitigation.

• Administer the Blackboard Course Management and Portal System• Co-administered 5 Red Hat Linux Servers (1 web server, 4 application servers, all RHEL 5)• Created and managed Blackboard (Bb) data including user accounts, course catalog, and enrollments• Provided technical support• Evaluated and implemented functional extensions• Tested upgrades and patches• Created performance and usage reports• Managed the portal interface• Acted as the departmental SharePoint Administrator• Provided new Blackboard solutions specifically designed for the University of New Hampshire• Integrated Banner data into the Blackboard system• Created administrator tools to automate and manage system tasks• Created instructor tools to extend Blackboard• Integrated third-party technology into Blackboard• Collaborated on and developed new online portal services

• Co-administered 2 Red Hat Enterprise Linux 6 Servers and 12 Windows Server 2003 Servers• Answered, evaluated, and prioritized incoming telephone requests for assistance from users experiencing problems with iCAD equipment• Communicated and documented all customer related activities into service database• Handled problem recognition, research, isolation, resolution and follow-up for routine user problems• Referred issues requiring escalation per company procedures• Configured specific equipment in a variety of networked configurations, including but not limited to PACS and DICOM• Obtained remote access via VPN or Dial-in• Managed and configured Cisco firewalls

• Added and removed users, assigned passwords, wrote documentation, held training classes, wrote SQL scripts to retrieve data, analyze data, create courses, archive courses, and maintained Windows Server 2003• Maintained Windows 2000 SQL Server, streamlined effectiveness of the Blackboard Learning System• Instructed professors on the proper use of the Blackboard Learning System• Instructed faculty and students how to utilize the Microsoft Office suite

• Configured servers for custom software packages• Troubleshot and repaired servers, desktop computers, point of sale equipment, and printers• Provided Level 5 technical support• Setup peripherals through TCP/IP and Serial connections• Oversaw the day-to-day operations of the production floor• Installed equipment onsite when needed