Performed custom configuration of client's desktop, network, and local printer setup on PC and Laptop.Configured TCP/IP and DHCP within NT & Novell environments.Troubleshot and repaired software and hardware problems related to new applications and laser printers.Provided Help Desk Support for end-users.Installed base builds, loaded value-adds, and standard optional services.Installed and configured Microsoft remote desktop clients and configured for autism canter P2V… Show more Performed custom configuration of client's desktop, network, and local printer setup on PC and Laptop.Configured TCP/IP and DHCP within NT & Novell environments.Troubleshot and repaired software and hardware problems related to new applications and laser printers.Provided Help Desk Support for end-users.Installed base builds, loaded value-adds, and standard optional services.Installed and configured Microsoft remote desktop clients and configured for autism canter P2V conversions of all Windows.Supported end-users for hardware and software issues.Troubleshot printing errors and was responsible for the maintenance and upgrade of office computers, printers, and laptops.Troubleshot Windows machines.Added users to Active Directory and deleted them when termination was required.Administered Gmail accounts and installed complete workstations.Troubleshot network connectivity issues for users.Managed Active Directory users, groups, and computers.Resolved software or OS-related issues.Addressed Internet or website issues, including "Error page not found."Troubleshot computer auto-restart problems. Show less

Provided comprehensive desktop support to end-users, addressing hardware and software issues promptly.Collaborated with cross-functional teams to ensure seamless integration of applications and systems.Conducted regular maintenance activities, contributing to the efficiency and reliability of computer systems.Implemented and managed software updates and patches to enhance system security.Played a key role in troubleshooting and resolving application-related challenges, ensuring… Show more Provided comprehensive desktop support to end-users, addressing hardware and software issues promptly.Collaborated with cross-functional teams to ensure seamless integration of applications and systems.Conducted regular maintenance activities, contributing to the efficiency and reliability of computer systems.Implemented and managed software updates and patches to enhance system security.Played a key role in troubleshooting and resolving application-related challenges, ensuring minimal downtime.Contributed to the development and execution of training programs for end-users, enhancing overall IT literacy.Engaged in continuous learning to stay abreast of the latest technologies and industry best practices.Collaborated with the IT team to develop and implement backup and recovery procedures, ensuring data integrity. Show less

Performed custom configuration of client's desktop, network, and local printer setup on PC and Laptop.Configured TCP/IP and DHCP within NT & Novell environments.Troubleshot and repaired software and hardware problems related to new applications and laser printers.Provided Help Desk Support for end-users.Installed base builds, loaded value-adds, and standard optional services.Installed and configured Microsoft remote desktop clients and configured for autism canter P2V… Show more Performed custom configuration of client's desktop, network, and local printer setup on PC and Laptop.Configured TCP/IP and DHCP within NT & Novell environments.Troubleshot and repaired software and hardware problems related to new applications and laser printers.Provided Help Desk Support for end-users.Installed base builds, loaded value-adds, and standard optional services.Installed and configured Microsoft remote desktop clients and configured for autism canter P2V conversions of all Windows Show less

Supported end-users for hardware and software issues.Troubleshot printing errors and was responsible for the maintenance and upgrade of office computers, printers, and laptops.Troubleshot Windows machines.Added users to Active Directory and deleted them when termination was required.Administered Gmail accounts and installed complete workstations.Troubleshot network connectivity issues for users.