Collaborative, commercially-astute, with a solid track record of 15+ years of leadership experience across B2B, B2C, financial, insurance services, travel, SME and global corporate market sectors.Internationally-experienced, having worked with teams and operations in the UK, Europe, USA and Asia.Hands-on experience in providing dynamic business-to-consumer solutions in highly competitive markets.Promotes a ‘consultative’ leadership approach, promoting a ‘change culture’, understanding the challenge of an organisation’s BAU & technology demands, able to articulate complex IT concepts to a non-IT audience.Focuses on delivering change via technology innovation, enhancing operations & maturing processes, enabling rapid organisational transformation and evolution from an IT, technology and business perspective.Passionate about the potential of agile & digital innovation, putting innovation at the very heart of the business. Leverages a blend of technical experience and business acumen, experienced in the delivery of newtechnologies, automating processes & driving e-commerce, ‘bridging the gap’ between the business and IT.Inspiring as a Business Leader, with the ability to build, develop and empower high-performing technical teams, using an agile, encouraging & focused leadership style to get the very best of resources at all levels.Drives continuous improvement and business transition, focused on improving the customer journey, providing exceptional customer experiences and improving business capability, increasing business value.